Models > 11016602691 > Instructions

11016602691 Kenmore Washer - Instructions

All installation instructions for 11016602691 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the 11016602691
1,471-1,485 of 1,536
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Would not spin,but would fill and drain and could hear motor and trans worked

  • Customer: Diana from Sherborn MA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
Follow instructions in part repair video from part select,but put washer on back first to see if can access area without removing the whole outer cover we did not even need to do that step only took 20 minutes to replace coupling. The video was great

Loud screaching noise occured during use

  • Customer: William from East Northport NY
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Followed written instructions after viewing repair video. Would have been helpful to know how far onto shaft each drive piece needed to be placed. I should have noted old piece placement, though if this was noted in instructions it would have been reassuring to know what is the proper placement. I also placed machine on its back to align the motor and transmission after new parts were installed on each.

no spin out of water in drum

  • Customer: james from dumont NJ
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
followed the video on the web site and repair was amazingly easy. I have two of these machines, and this same part went bad about 1 1/2 year ago, so this time i was ready for everything. Took everything apart, got rid of old broken part, replaced with new, and Bam, washer back up and running, less than 30 minutes, I am limited on space in my basement, so i didn't turn machine on its back, i did it in the upright position, just utilized some wood blocks to hold the motor during part change, and a hand spring clamp to hold pump and hoses out of my way after removing the clips that hold it on. It's not rocket science, if i can do it so can you. Good luck

The washing machine basket wouldn't spin

  • Customer: Kali from Missoula MT
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Screw drivers, Wrench set
  • 0 of 0 people found this instruction helpful
Remove the cover of the washer, pull out motor, pry out motor coupler, replace. May have to hammer with a rubber mallet to get it on. Replace motor and washer cover. We also replace the water pump. It wasn't broken, but since we had the washer torn apart, decided to replace it as well. There are lots of YouTube videos to help you out.

The tub suddenly stopped moving after the final rinse, before the final spin.

  • Customer: Raymond from Chagrin Falls OH
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
I watched the video to get a good idea of the procedure. I followed the instructions to remove the cabinet but kept the washer upright on its base. I left the water feed hoses attached to the wall spigots, but turned them off. The pump was rusted onto the motor shaft so I left it there. I unhooked the pump hoses from the pump so I could remove the pump and motor as a unit. The plastic coupling ends pulled off the motor and gearbox shafts easily. The new coupling ends have metal inserts which are a tight fit on the gearbox and motor shafts. To maintain the original alignment it's important to drive them fully into place. I greased the shafts then tapped the coupling ends on with a hammer and drift. The drift was a metal tube, inside diameter slightly larger than the shafts, but small enough to bear on the metal inserts, not on the plastic. My diagnosis was wrong - the original coupling was in good condition, but the clutch had failed.

Washer was not agitating and no spin cycle

  • Customer: Michael from Doylestown PA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set, Wrench(Adjustable)
  • 0 of 0 people found this instruction helpful
The repair was easy and the video tutorial was great. That was the easy part. I also had to replace the drain pan and getting it in and out of the pan is no easy task. Plus when you have not moved the washer in 10 years there is some cleaning to do. I would not hesitate to do it myself again. It cost me $20 and some sweat equity.

Intermittently the spin cycle would not empty the tub fully

  • Customer: Robert from York PA
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
First off, let me say two things, this was my very first washer repair and the installation video was excellent.

Few things though ..... The first thing I noticed was the old parts I removed did not look that bad to me. I was starting to wonder if I was wasting my time. However, its apart now I'll continue on. I had a hard time properly seating the new couplings on either end correctly. They were VERY snug. What I ended up doing was getting a 20mm deep socket that fit perfectly onto the coupling and with a hammer gently, (and I underline gently) tapped the new parts into place. That fixed that problem. I also had some minor difficulty putting the cabinet back together, but nothing earth shattering. The cabinet fits on top of the frame, not under. And lastly, the small clips that hold the console on were not very reusable afterwards so I'll need to order a new set of them sometime.

All-in-all it was a fun repair that didn't take me too long and I saved quite a bit. I definitely would do it again if necessary. I've done about 5 loads of laundry since and everything seems to be working great so far.

- Bob

Washer was not spinning.

  • Customer: DEREK from BARNHART MO
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers, Socket set, Wrench set
  • 0 of 0 people found this instruction helpful
It was simple, unbolted the inside laid it down on its back, took four bolts how and replaced parts and reversed the steps. It was super easy and You guys was on top of the shipping. Wife is happy! saved $500!!!!!!

Motor Drive Coupling

  • Customer: Kenneth from Stoughton WI
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
I watched the video and that was a great help. I just entered my model number and selected the symptom. 61% of the time the drive coupling is the problem and it was. Ordered the part and got it the next day.

The tub would not spin during the spin cycle. I diagnosed that the door switch was functioning. And through some reading on the internet, found out it was the motor coupling. I replaced the clutch assembly strictly as preventative maintenance.

  • Customer: Jorma from Saint Cloud MN
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
I am not even going to attempt to explain. The videos that were brand specific are all anyone needs to complete any repair. They are very well made. And easy to follow. Thank you for saving me a repair call!

Washer full of water not draining

  • Customer: James from Port St Lucie FL
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers, Wrench(Adjustable)
  • 0 of 0 people found this instruction helpful
First I tried take the back off. Wrong move, wasted 30 mins on that. Then drained water into bucket, moved washer on hand truck to garage for more room to work. Had pump & drive coupling out in 20 mins. Found Partslect & ordered parts in 15 mins. Two days later had everything back working in 20 mins. Very Good Srevice.

The washing machine started making a clicking type noise and would not drain after the rinse cycle completed.

  • Customer: Larry from Buffalo TX
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
After entering the Parts Select website and searching for the model number information, I found a video which described the problem. The video explained the step by step procedure to access the possible problem. The problem was exactly as the video described, I ordered the repair part, made the repair, and placed the washer back in service. Oh, by the way, the part was delivered to my house the next day.

Motor Coupling Broken

  • Customer: Jeff from Nicholasvile KY
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
I followed the 'how to' video, stopping the video when needed to complete a portion of the repair. I was doing the repair in a laundry closet, which took me a little longer, but with the right parts ordered and the instruction video this project was easy and does not take very long.

washer would not spin or agitate.

  • Customer: Gerald from White Cloud MI
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
electric unplugged, removed water lines. two screws on back of control housing removed, tilted housing back, removed two clips on top of washer housing, removed body. tilted washer backward, removed brackets on water pump and electric motor, pulled motor off and removed broken parts on shaft, replaced with new parts. Lining up motor shaft to washer was a bit tricky but time and patience got it togather. replaced brackets on motor and water pump. put washer upright and put body back on the body has to be set on guides correctly or will not set right. replace clips andtilt top down and screw it. hook up water lines, and electric.

bushing between motor and transmision broke

  • Customer: NAN from mt carroll IL
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
watched the video on line showed how to do it took about 45 min no problem
All Instructions for the 11016602691
1,471-1,485 of 1,536