Models > 11016602691 > Instructions

11016602691 Kenmore Washer - Instructions

All installation instructions for 11016602691 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the 11016602691
1,471-1,485 of 1,547
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Water leaking from bottom of washer.

  • Customer: BRUCE from UNION, NJ
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
We search on line the possible cause for our problem and Partselect offered the possible cause and solution. We watched the video on replacing the water pump.We then ordered the pump and 2 hoses.We followed the instructions and after removing the front panel, we found out one of the pump retainer was rusted away. We tried to look for local supplier and was shock that Sears was charging 20 bucks for a single retainer, which Partselect only charge dollar and eight cents. We ordered the 2 retainers on Thursday and it arrived on Saturday afternoon. We were able to fix the problem and are very happy there was no more leak. I wish the retainers come with the pump even if you include the extra cost to the pump pricing. We could have save the extra shipping charge for ordering the retainers only. I would definitely order more parts from Partselect and recommend it to my friends. Thanks again for your help.

pump leaking

  • Customer: Greg from Davenport, IA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers
  • 0 of 0 people found this instruction helpful
Tipped washer on to front. Popped off retaining clips. Pulled off old pump and put new one on without tools. Needed pliers to remove hose clamps. Then put retainer clips on by hand. Job done washer works great.

Washer was leaking

  • Customer: Gregory from Colleyville, TX
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
Followed the video and everything went exactly as the video said! Just follow the video to a tee!

Noisy Water Pump

  • Customer: Anthony from Eugene, OR
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
I visually located the water pump on the washer and decided it was just as easy to put the unit on its back without removing the cover. I used slip-joint pliers to slide the hose clamps and removed the hoses (have towels and/or a shop vac handy) popped the retaining clips loose with a flat head screw driver and pulled the pump away from the washer. I set the new pump in place with one of the new retaining clips I ordered with the pump, slid the hose clamps back in place, set the second clip...done. I then installed new cogs, also an easy fix. Doing these two jobs myself saved $160 over what a repair person was going to charge. PartSelect delivery was fast and the videos and diagrams are spot on. I'm not sure I've had a better online purchase experience than I had with PartSelect.

Water leaknig from underneath front

  • Customer: Mark from Warren, NJ
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers, Screw drivers, Wrench set
  • 0 of 0 people found this instruction helpful
Pretty much as directed. My only issue was the rust on the old part. It made it difficult to remove the old and to put on the new one. At first the new one wouldn't fit since the rust had essentially changed the size of the metal rod the new pump had to fit on. So I had to spend time sanding down/off the rust. But in the end I was able to do it and the part works great!

Leaking Water Pump

  • Customer: Paul from Miton, DE
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
I disconnected the washer from the water hoses and unplugged it. I laid it down on its back and the pump was right there on the bottom front. There were no clips holding the pump. With a pair of Channel Locks I disconnected the two hoses from the pump. I had to pry it off using a screwdriver. The pump shaft was rusty from the water leak so I wire brushed off. I put the new clips I ordered in place and pushed the new pump on. I then snapped the back clip on first because it was easier with a little tilt of the pump. I had to use my screwdriver to put the outside clip on. I reconnected the hoses put the wash back upright hooked up the water hoses and plugged it back in. I turned on and no leaks and is working good.

Washer was not spinning, but making a loud spinning noise.

  • Customer: William from Sonoma, CA
  • Difficulty: A Bit Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
  • 0 of 0 people found this instruction helpful
Disconnected power. Disconnected hot and cold, and drain hoses and placed in a plastic bucket. Pulled cover off the washer. Tilted washer onto its back. Removed 2 clips holding the pump. Disconnected wire harness from motor and removed 2 clips holding motor starting with lower clip. Removed a screw from the upper clip used for shipping. Set motor aside and removed broken pieces of the motor coupler from motor and transmission. The replacement part had a metal sleeve in the center of each white plastic ring. The old part did not. This required tapping the new ring onto both the motor and transmission shafts with a socket and makes for a tight fit. Reversed the process to put everything back together. Some alignment might be necessary to place motor to transmission. I recomment wearing thin work gloves to avoid nicks from sharp edges. I didn't. Washer is spinning again and sounds a lot better.

motor running . no spin cycle

  • Customer: joe from loveland, OH
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
Tipped the washer on its side and took the pump off then the motor then the coupling.

Washer would not always spin

  • Customer: Donald from Metter, GA
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
I purchased the part from PartSelect because it was very reasonable and it was OEM part. I have never replaced this kind of part on a washer so I figured it would take me a while. But PartSelect supplied a video showing the entire repair and that was the only reason I did not struggle with the repair. I will definitely buy any appliance parts I need in the future from PartSelect. Thanks Don

burning smell

  • Customer: Lindsay from Loves Park, IL
  • Difficulty: Really Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Watched the videos that were very helpful and repaired it my self with no problems its fixed and running like new i took a little extra time to clean all of the washer since i had it apart any ways so the time to fix it was probably was a little shorter i would like to thank part select for all there help and videos it made this job so much easier.

Washer wouldn't spin and we could see coupling was broken

  • Customer: Sharon from Marina, CA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
We watched the how to video...repair took less than 15 minutes. You can't go wrong if you just watch the easy to follow video! Washer works as good as new.

Would not spin,but would fill and drain and could hear motor and trans worked

  • Customer: Diana from Sherborn, MA
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
Follow instructions in part repair video from part select,but put washer on back first to see if can access area without removing the whole outer cover we did not even need to do that step only took 20 minutes to replace coupling. The video was great

washer would not spin or agitate.

  • Customer: Gerald from White Cloud, MI
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
electric unplugged, removed water lines. two screws on back of control housing removed, tilted housing back, removed two clips on top of washer housing, removed body. tilted washer backward, removed brackets on water pump and electric motor, pulled motor off and removed broken parts on shaft, replaced with new parts. Lining up motor shaft to washer was a bit tricky but time and patience got it togather. replaced brackets on motor and water pump. put washer upright and put body back on the body has to be set on guides correctly or will not set right. replace clips andtilt top down and screw it. hook up water lines, and electric.

bushing between motor and transmision broke

  • Customer: NAN from mt carroll, IL
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
watched the video on line showed how to do it took about 45 min no problem

Intermittently the spin cycle would not empty the tub fully

  • Customer: Robert from York, PA
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
First off, let me say two things, this was my very first washer repair and the installation video was excellent.

Few things though ..... The first thing I noticed was the old parts I removed did not look that bad to me. I was starting to wonder if I was wasting my time. However, its apart now I'll continue on. I had a hard time properly seating the new couplings on either end correctly. They were VERY snug. What I ended up doing was getting a 20mm deep socket that fit perfectly onto the coupling and with a hammer gently, (and I underline gently) tapped the new parts into place. That fixed that problem. I also had some minor difficulty putting the cabinet back together, but nothing earth shattering. The cabinet fits on top of the frame, not under. And lastly, the small clips that hold the console on were not very reusable afterwards so I'll need to order a new set of them sometime.

All-in-all it was a fun repair that didn't take me too long and I saved quite a bit. I definitely would do it again if necessary. I've done about 5 loads of laundry since and everything seems to be working great so far.

- Bob
All Instructions for the 11016602691
1,471-1,485 of 1,547