Models > 11016512691 > Instructions

11016512691 Kenmore Washer - Instructions

All installation instructions for 11016512691 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the 11016512691
1,291-1,305 of 1,352
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washer wasn't agitating

  • Customer: Jane from Mason City, IA
  • Difficulty: Really Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
I googled the symptom and watched a video on youtube. From there, I jotted down my machine's model and serial number, and googled 'washing machine parts.' I found your web page to be user-friendly, ordered the agitator cog kit and 3 days later had the parts. It was simple to reassemble. Works like a champ!! I'm a 55 year old single woman.

The agitator would spin around instead of going only one direction

  • Customer: Saul from Berkeley, CA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
I followed the video which was very clear and concise. The actual repair took approximately 20 minutes and went very smoothly. It now functions as designed.

the top part of the agitator was not turning

  • Customer: talal from pfafftown, NC
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
7/16 socket you need 8inch extension to reach one bolt.every thing else donot need tools to get to the bolt eazy

Agitator spinning, not churning.

  • Customer: Mark from Eldersburg, MD
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
watched the parts select video showing how it was done. from there it was a simple process. popped off the fabric softener cap, and the seal cap. then used the socket wrench to unscrew the bolt. took off the cog holder, and turned upside down. The video was great, because it perfectly explained how to position the Agitator Directional Cogs (dogs)when replacing. the ridge went face down into the slot. Put the holder back in, replaced the bolt, cap, etc. and it as finished. Again, this is an easy fix, and the video perfectly explained the process.

top agitator not spining, but bottom ok

  • Customer: John from Irvine, CA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
took top agitator off, cleaned it (needed anyway), replaced agitator directional cogs, replaced washer (old one was too soft to reseal) upon bolting back together. Oddly the repair kit on this website does not include a washer - I only bought the cogs - it turned out to use the same washer I use on my kegerator

Cogs were stripped

  • Customer: James from Tampa, FL
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
Popped the top of the Agitator off by hand, removed the softener cap protecting the Retaining nut by hand and used a 3/8 in socket driver with an extension and a 7/16 in socket to remove the retaining nut. Pulled top of Agitator off shaft, flipped it over and removed the Dog Ear housing. Removed retaining ring, removed and replaced Dog Ears (Cogs) and reassembled...less than 15 minute fix!

Top of agitator would't turn

  • Customer: Steve from Laguna Vista, TX
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
remove top cap on agitator, remove seal from inside of agitator tube( seal looks like garbage disposer stopper)now you see top of bolt head, use 7/16 socket with a 12 inch extension, hold bottom of agitator to keep it from turning while removing bolt,pull up on agitator top to remove, remove assembly that holds the cog's,slide off retainer ring, replace with new cog's, (when reassembling match pins in bottom part of agitator to slots in top part of agitator.)install bolt, install seal(use some laundry detergent so it slides in easily),put cap of agitator back on. that's it

no spinning agitator in top portion.

  • Customer: jung from river vale, NJ
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Wrench (Adjustable)
  • 0 of 0 people found this instruction helpful
took broken agitator dogs out and put new parts in, it was very easy repair.

Dogs in adjatator where worn out

  • Customer: Van A. from Bluffton, OH
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
Very easy repair less than 15 min. to complete. The ordering was very easy, and quick shipping. Glad to see parts made in the USA.

The agitator top did not turn

  • Customer: Michael from Columbus, OH
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
The Whirlpool website provided an excellent repair video, showing a step by step procedure for making this repair. I did have to clean the old parts but other than that i just followed the video. I used a socket to loosen a single bolt holding the agitator,I pulled it apart, replaced the cogs, and then put it back together.

Agitator wouldn't turn

  • Customer: Simone from Danville, ME
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Removed the agitator and the broken directional cogs. Ordered the new ones; recieved them within a couple of days. Replaced the cogs; in no time the washer was working like new.

washer agitator wasn't working properly

  • Customer: Francis from Valley Lee, MD
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
I followed the video clip that showed how to make the repair that was attached to the email sent from Patrselect notifying me that my part had been shipped. The video clip was excellent and no other instructions needed. Thanks

top portion of agitator free spinning

  • Customer: gregory from camp hill, PA
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
Removed center top cap/sofetner dispenser. Removed center shaft bolt. Pulled off the top agitator section from bottom portion. Inside the upper agitator is the inner housing for the cogs, pushed right out. Remove cog retainer plastic ring. Careful, the cogs freely fall out and it a little tricky when reassembling. Reassemble every (cogs go in only one way), place the upper agitator back down and over lower portion in machine. Now Put the bolt back in place. Here's the tricky part. You will need a magnetic tip driver or socket to hold the bolt until you have it started because it sits in recessed "well" area. I used a dab of regular Elmer's glue from bolt head to socket. Worked like a charm. Be careful not to over tighten bolt. Remember, upper agitator should free spin one direction and "catch" in the apposing direction.

Agitator did not work right.

  • Customer: Ernest from Randolph, NY
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
The installation of the new parts was easy to put in. No problem after I figured out how to do it. The parts came really fast and we were very happy with the service.

Cogs worn noisy and unbalanced upper agitater

  • Customer: Edward J from Monee, IL
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Removed the upper sgitster by removing the center bolt to the bottom agitater. Manage to pull the cog housing apartfor inspection. left apart and ordered the new cogs. received the cogs within 30 hours and reassembled the unit and bolted it back to the main agitater. works perfect. great service. Thanks Ed PS Now my 97 year old mother in law can keep washing clothes. Shes happy again.
All Instructions for the 11016512691
1,291-1,305 of 1,352