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Models > 11016512691 > Instructions

11016512691 Kenmore Washer - Instructions

All installation instructions for 11016512691 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the 11016512691
61-75 of 1,352
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The movers broke both water intakes off flush with the back of the machine

  • Customer: Dennis from Oak Island, NC
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 16 of 17 people found this instruction helpful
took off two screws that held the top part on took the screws that held the back on 4 screws removed the one screw that held the replacement valve put the black mounting plate on the machine replaced screws very simple.

Cog stripped causing agitator to not turn

  • Customer: Vicki from Houston, TX
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers, Wrench set
  • 17 of 20 people found this instruction helpful
Removed top cap on agitator w/ flathead screwdriver. Removed protective cap over bolt and cog housing shaft. Used 7/16 deep socket w/ extension to remove bolt. Removed housing where stripped cogs were located. Cogs seated loosely in shaft housing no tools required to remove cogs. Replaced cogs in housing, made sure everything was lined correctly. re-inserted housing into shaft. ,screwed bolt, replaced caps and works like new.

Top Half of Agitator would not function without appying sideways pressure

  • Customer: Donald from Fredericksburg, VA
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 16 of 18 people found this instruction helpful
Heard about the website... 1 minute to find it, 10 minutes to order new cogs... 3 day wait for new parts... Rec'd Fedex, 15 minutes total to pull the agitator cover (bleach dispenser) then the bung cover with o-ring (just lift out) expose bolt, unskrew and remove top portion of agitator or entire agitator if it's easier. Seperate, remove black cog holder (slides up the spindle) and replace cogs one at a time just like the old ones. Reassemble in reverse and you are back in business. Saved the $75 deductible on my home appliance warrenty. You guys are the best... cheers...

Top half of the agitator was not turning.

  • Customer: Dennis from Avon, NY
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 16 of 19 people found this instruction helpful
I just took the cap of the agitator off and the 3/8" nut was right there. I took it off with a socket, removed the top agitator, slid the assembled kit in , replaced the agitator and cap...that was it !!. These parts priced thrrough Sears were $77.00 plus S&H. Your price for the entire kit- less than $12.00 !! If you don't think that you can do this yourself, have your 7 year old child do it. Took me about 5 minutes. Great price and fast shipping. Thanks

Leaking drain hose

  • Customer: Steve from Cypress, CA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers
  • 15 of 17 people found this instruction helpful
First I removed hose from drain, next I loosened the clamp at the drain hose connection at the washer. Removed hose. Have rags/towels as there is some residual water that will spill out of the washer. Reinstall in reverse.

Washing Machine not draining

  • Customer: Kay from Houston, TX
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
  • 15 of 17 people found this instruction helpful
1. Watch the partselect.com repair videos for either of the following parts: Part # 3363394 (White Direct Drive Water Pump - two ports) or Part # 285753A (Direct Drive Coupling).
2. After disconnecting the washing machine from the wall, these videos will show you how to disconnect the frame off the washing drum from the front. Disconnecting the top panel is a little different: pull/pop the two end pieces off, and unscrew the screws.
3. Upon removal of the front frame (per videos), disconnect the electrical device from underneath the lid, using a phillips screwdriver and a nutdriver and/or wrench. Use a flathead screw driver for the clips to remove/replace the electrical wires. No need to splice/cut any wiring.
4. Put everything back together.

Would not spin

  • Customer: floyd from Slidell, LA
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers, Screw drivers, Socket set
  • 20 of 35 people found this instruction helpful
Remove the nut from the top of the motor shift inside of wsher. then remove the wire harness plug. Take out three bolts side the shaft and motor out. Replace clutch and install in reverse order.

No cold water supply/slow cold water fill

  • Customer: Andrew from Virginia Beach, VA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 13 of 14 people found this instruction helpful
Unscrewed the two screws that hold the water lines to the valve. Unscrewed and lifted the control panel, popped the two spring clips that hold the back panel against the housing. Pulled the valve just outside the back panel. Took off the internal water line and moved it over to the new valve. Took off both hot and bold electric plugs and moved them to the new valve. With the old valve off, I sled the new valve into place and screwed it to the back panel. Put the spring tabs back on the back panel and screwed the back panel back together. Plugged it in, attached the water supply lines and tested it. Worked fine.

Washing machine leaking water

  • Customer: John from Oklahoma City, OK
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Screw drivers
  • 14 of 17 people found this instruction helpful
First, I'm glad I found PartSelect. The previous posts for this repair told me exactly how to replace the pump: I unplugged the washer and moved it out away from the wall (did not need to disconnect water hoses). Then I tilted the washer back and propped it up so I could get underneath. Using pliers, slid hose clamps back and disconnected hoses from pump. Using a screwdriver, popped off two clips, top and bottom, that hold the pump in place. Pump then slides right off the shaft. Installation is the reverse. Make sure you align the shaft with the pump. Delivery of my part was FAST - ordered it and got it the next day!

Agitator was barely agitating. Making a clicking noise.

  • Customer: Charmaine from Slidell, LA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 13 of 14 people found this instruction helpful
Removed agitator cap. Removed bolt inside with socket wrench. Located plastic cogs Pulled out old cogs and slid in new cogs and put back together and works great. Easy to take apart and put back together. Very cheap repair. Cogs less that $4.00 plus shipping. Shipped next working day.

Two leaking hoses in my washing machine

  • Customer: Marc from Morton Grove, IL
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 17 of 26 people found this instruction helpful
Put the machine on its side. Remove old hoses and screw new ones into place. Done in under 20 minutes.

Lid Switch broke had to replace.

  • Customer: Michael from Litchfield, IL
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers, Socket set, Wrench set
  • 12 of 12 people found this instruction helpful
The biggest problem for me was finding the screws to remove the control panel. First there are two screws on the top back side of the control panel, then there are plastic covers that have to be removed from both sides of control panel, then you can remove the screws at the base of the control panel. Set the control panel back, then remove the golden brackets that hold the cabinet to back of the washer. The whole cabinet will come forward with a little coaxing. (Remember to put the screws with the part you have removed to make sure you put them back in the same place.) Next remove screws that hold on the lid switch, remove wiring from clips, then replace with new switch, situate wiring in clips, position switch into place, screw into place. The cabinet is really hard to get back into place, be patient it may take a few tries. Once you get the cabinet in place, replace the golden brackets, then place the control panel where the screw holes line up and screw down, replace plastic sides, then replace the screws in the back side and your done.

would not spin properly even with new coupling

  • Customer: david from o, AL
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers, Socket set
  • 15 of 21 people found this instruction helpful
Removed capscrew in end of agitator shaft took cover off machine-[ unscrewed two screws holding down control panel, hinged back, pryed retaining clips out, rocked back machine cover.]
Removed motor mounting clips and pump hoses, swinging motor and pump out of the way. Removed 3 capscrews holding transmission, pulled transmission towards me removing agitator shaft, disassembled clutch assembly - removing one cirlip then another, installed new clucth parts in same order

water leaking from pump

  • Customer: michael from westmoreland city, PA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 14 of 18 people found this instruction helpful
Removed the clips. Pulled out the old pump. After trying to get the new pump on the shaft of the motor, I realized that some corrosion had built up on the motor shaft. I got a small tack hammer and very lightly tapped the shaft to remove the corrosion. The pump then slid on the shaft with no problem. Replaced clips. Job complete.
The corrosion on the shaft cracked the plastic piece where the shaft connects and this is what caused the problem in the first place.

Water level was low in the washer

  • Customer: Anil from Redmond, WA
  • Difficulty: Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 14 of 20 people found this instruction helpful
I had read many sites describing the issue of water level being low in the washer. Many people had suggested that changing the water level switch fixes the problem. So I ordered the part from PartSelect.com and it came promptly within a few days.

1. Disconnect the power to the washer.
2. Pull on the knob that controls the water level and remove it.
3. Remove the 2 screws on the bottom of the control panel.
4. Give the front portion of the control panel a small yank and pull it forward, around and upward. (It is hinged on the top, so it swings out)
5. Now you have access to the water level switch.
6. Press the clip and turn the switch a quarter of a turn and it will come off the panel.
7. Pull the wire connected to the switch and remove it.
8. Pull the air tube connected to the switch and remove it.
9. Use the new water level switch and reverse the process.
10. Plug the washer back in an everything works great!
All Instructions for the 11016512691
61-75 of 1,352