Models > 11016502694 > Instructions

11016502694 Kenmore Washer - Instructions

All installation instructions for 11016502694 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the 11016502694
886-900 of 1,144
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Not spinning and noise

  • Customer: Dean from Belleville, NJ
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Screw drivers, Socket set, Wrench set
  • 0 of 0 people found this instruction helpful
First of all I must say thanks guys for your help, the instructions were right on the money. I first replaced the clutch as per the instructions but found out that the problem was the motor coupling ........ It was broken. I ordered it, followed the instructions and I was a hero in my household. Once more thanks guys.

would not wash or spin out

  • Customer: Scott from Coraopolis, PA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers, Wrench (Adjustable)
  • 0 of 0 people found this instruction helpful
took off front cabinet removed pump,and then motor and replaced part.

metal reinforced coupling

  • Customer: Sammy from Strawberry, AZ
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
The repair went very well as per the video, however the metal reinforced coupling only went onto the shaft half way. To ensure the coupling was flush with the top of the shaft I has to use a hammer and tamp the coupling onto the shafts. If you left it halfway on the shafts there was no room for the rubber spacer between the couplings. Other wise it operates very well.

Washer made an unusual noise and wouldn't spin.

  • Customer: Scott from Austin, TX
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers, Wrench set
  • 0 of 0 people found this instruction helpful
1. visited web site followed path for symptoms, identified part ordered 2. Dismantled Washer, removed motor, replaced coupling and re-assembled. 3 Tested outside to confirm working order before returning washer to inside location 4. Moved washer back inside.

Washer would not finish rince cycle

  • Customer: Thomas from hamburg, AL
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
I followed the step by step instructions on the computer stopping and starting the program as I went. Thanks Partselect

Quit "Spinning"

  • Customer: Terry from Gray, TN
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
You guys are "Awesome" I wish I had known about your site and watched the video's first!!! When my washer started acting up, I tore it down to parade rest trying to figure out why it wasn't spinning! Then I discovered your web site searching for help. Anyhow, it identified my problem, I watched the video on the most likely cause (the Direct Drive Motor Coupling), checked it out, and discovered one of the couplings was cracked and rounded out..... Thanks to you, the washer's fixed and I can't Thank you enough! Sincerely, Terry Kuster P.S. Everyone will know about your Web site. Thanks again!

washer was not spinning

  • Customer: William from Port Saint Lucie, FL
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
After watching the video that came with the parts, it was straight forward, very well informative.

A Good Fit

  • Customer: Ernest from South Windsor, CT
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
The most difficult part was aligning the two sides of the coupling. Disassembling the motor from the transmission was a snap. The replacement coupling was of higher quality than the original. It had metal bushings in the center holes, where they interface each driveshaft. The original did not. It was plastic.

Washer made a spinning/grinding noise when it tried to agitate or spin.

  • Customer: Charleen from Aiken, SC
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
I watched the video that PartSelect provided on their web site. The instructions were very precise and easy to follow. I watched the video twice and just followed the instructions. I would highly recommend this approach to washing machine repairs. It certainly saved me a lot of money.

Washer would not aggitate or spin

  • Customer: Bryan from West Saint Paul, MN
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
I watched the how-to video twice and the repair was just like it. My only tip would be to have a pan or floor drain nearby to empty the drain hose prior to tipping the machine on its back.

Washer Stopped And Could Smell Smoke

  • Customer: RONALD from OSCODA, MI
  • Difficulty: Really Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
I followed the video on replacing the direct drive coupling. It was easy to follow and gave step by step instructions for screw locations, fastener and part removal and installation.

Water drains but tub does not spin

  • Customer: Richard from Colorado Springs, CO
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
I chose to replace the Direct Drive Motor Coupling before replacing the lid switch because of cost and I like to see how things work. Hint: If the tub does not spin and water does drain, replace the lid switch first. That was the root problem. If you do replace the Direct Drive Motor Coupling, watch the video provided by PartSelect. The video saved hours of tinkering around. Follow the video instructions to the point of tipping the unit over to replace the coupling. There is about a quart of water in the unit even after the drain hose is removed. Either move the washer outside before doing the replacement or locate a sturdy pan to allow water to spill into as you tip the unit over. Lucky for me, there were some dirty towels waiting to be washed that were used to soak up the water. When you replace the coupling, tamp down the replacement piece that goes onto the transmission shaft with a large dowel and hammer. If the motor does not easily go back onto the shaft and you cannot turn the motor by hand, you need to tamp the replacement part down some more. The part ordered was correct and on-line instructions were very helpful.

Basket Not Spinning during Spin Cycle

  • Customer: George from Pittsburgh, PA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers, Wrench set
  • 0 of 0 people found this instruction helpful
Took apart machine exactly as described in the Direct Drive Motor Coupling Replacement Partselect video. Once I lifted out the motor it was clear that the motor coupling was at least part of the issue because it was in place but broken in pieces. I replaced the 2 plastic couplings and the rubber piece and put the machine back together, as described in the video. Afterwards, the spin cylce worked great, quiet and fast as ever. Very happy I did this myself I'm pretty sure I saved a few hundred bucks vs. a repair tech coming to the house. Note that the new couplings require some tapping in order to sink into place.

Agitator and drum would not turn, but water would pump out

  • Customer: John from Prosperity, PA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Watched the video on this sight. Fallowed instructions in video and everything went very smooth.

Agitator would not move or spin

  • Customer: Donald from Orlando, FL
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Unplugged, removed water supply hoses, removed drain hose from washer, laid whole washer on it`s back without removing the cabinet, popped clips off the water pump and laid to side, took two screws out of clips that hold motor on and popped them off with a screw driver, unplugged wiring harness and another single wire on motor and then lifted motor off. Then pried the plastic pieces of the coupling off the the motor and transmission shaft. Cleaned debris off motor and washer, replaced plastic piece to the transmission and set rubber part on plastic. Then replaced new plastic piece on motor and set motor back into bracket and put all parts back on in reverse order. I make it sound hard but was a easy job.
All Instructions for the 11016502694
886-900 of 1,144