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11016502691 Kenmore Washer - Instructions

All installation instructions for 11016502691 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the 11016502691
871-885 of 921
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Washer stopped draining

  • Customer: Bryan from Council Bluffs, IA
  • Difficulty: Really Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
I adopted the washer in a rental unit. The tenant told me it made a series of loud noises and just stopped. My "go to" source is always Partselect, after entering the symptom(s) I noted the potential problems...it was then time to tear into the machine. First was the pump which was not broken or seized up, I then manually turned the shaft on the motor...it was spinning freely. After unclamping and removing the motor the problem was obvious...the coupler assembly had seen better days (it was broken in two), this was a very inexpensive and simple repair ($18 including shipping). I highly recommend viewing the you tube video on the parts page...it was very helpful. This is my 2nd appliance repair using Partselect, the 1st was just as easy although a bit more time consuming as I had to take an entire dryer apart to replace a broken wheel assembly deep inside the machine. I will be using Partselect everytime I feel I can handle the project. It saved me a bundle from having to call a repair person.

Washer Leaking

  • Customer: Kathy from Springfield, OH
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers, Screw drivers, Wrench (Adjustable)
  • 0 of 0 people found this instruction helpful
This is a not for men only job. The worst part was taking the flimsy, rusty-on-the-inside case on and off. If you've never done it before, I would recommend photographing each section that you take apart so you can more easily see how it goes back together. The video is a great help for general ideas, but unless your model is exactly like that one there may be other parts. Wiggling the clamps off the hoses wasn't easy as the wrench kept slipping of the clamp ends. Finally I figured out that a wrench that clamps on and stays put was the right answer. Replacing the pump was easy--just like in the video. Now I have a secondary problem: the water now gushes out of the standpipe when the water exits the tub. I think the pump is better than the last one even before it broke, so the water is coming out too fast. I found a little part that makes the exit hole on the drain hose a lot smaller, plus I covered it with a stocking in case the part came flying off. Last time I tested it only about a cup of water came out of the pipe. I think there may be air in the pipe, so I have some things to try for that but at least I feel like I'm going in the right direction. This site is great--I already paid for one professional repair and the washer isn't worth another one but I'd like to keep it running for a few more months anyway.

Water leaking from under the middle of the front panel.

  • Customer: richard from new holland, PA
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
I watched the video on the Partselect website. Appled the same technique for my machine and the repair was just as easy. Unplugged the washer, removed two screws from the top panel, flipped it up and removed the two brackets that hold the cabinet in place. Removed the cabinet, the pump is right in front held on by two clamps. Removed the clamps, unhooked the hoses, put the new pump in attached the hoses and the clamps. I then put the cabinet back together and the repair was complete, wash machine is running again with no leaks.

Had water leaking from pumpon floor

  • Customer: Edward from Mecosta, MI
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
I watched the video on the website on how to repair this and followed it. The repair went quickly. I spent more time moving the washer in and out of the location it was in than the time it took to repair.

Water pump had a leak near the central motion core

  • Customer: Catherine from Prescott, AZ
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers
  • 0 of 0 people found this instruction helpful
Remove the outer washing machine housing. Close-up inspection located the leak source. The water pump was removed by popping off the upper and lower metal brackets, then removing it from the two rubber hoses with their pinch clamps. Ordering a new part was easy on your web site, and it arrived in 2 days! I reversed the process, with the smaller hose's pinch clamp hard to manage with simple pliers, but doable with persistence. I LOVE my 23 yr old whirlpool washer, and don't want a newer model, so thanks for making repairs doable for an old lady!

Worn, leaking drain hose

  • Customer: Mary Jane from Plymouth, MI
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers
  • 0 of 0 people found this instruction helpful
It was a no-brainer repair. We removed the worn hose and replaced it with the new one. Only variable was that the new clamp was too big for our fitting, so we used the old one. The clamp was the only mechanical thing we did. The best part was the very prompt delivery of the new part and the help finding it from the rep at the company.

The lid switch had broken

  • Customer: John from Winter Haven, FL
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
I followed the instructions from other readers(almost). I failed to move the panel assembly to a more spacious spot so doing it in cramped quarters made it unnecessarily harder. The hardest part was finding a metric socket to loosen the screw holding the ground wire.Part came well protected in shipping carton and on time.Hopefully I won't ever have to use Partselect in the future(dream on) but I highly recommend them and would use them again. jk

the machine dont spin

  • Customer: Mario from Paramus, NJ
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Wrench (Adjustable)
  • 0 of 0 people found this instruction helpful
Steps: 1. unscrew the two head screws 2. lift the control head and disconnect the 2 latches for the cover 3. 4. Pull the lid swwitch connector 4. with the lid open pulled the main body to separate from the machine. 5. unscrew the lead switch and remove the wires from the strap 6. unscrew the grounding wire with an 8 mm socket wrench. install the lid switch reversing the steps. DONE

Lid Switch broke at point of attachment

  • Customer: George from Kansas City, MO
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
I got to a point where I was totally confused and went back to PartSelect's Home Page and found a video showing how to do it. I listened very carefully to what was said and watched how the demonstrator did everything. I went back to the machine and had it finished in 15 minutes. It went exactly the way the man said to do it. So when all else fails, watch the video.

washer was vibrating badlyt

  • Customer: Michael from Albuquerque, NM
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
well my Dearest Kenmore washer was vibrating badly so i looked the part in yoursite of parts select it diagnosed it i ordered the 2 different supension pads relaced then and now my Dearest kemore washer works like new again Thankyou Parts select for all your help and the price was perfect...

Machine had been walking and vibrating for a couple of months during the spin cycles.

  • Customer: Roland from Navarre, FL
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Looked on line and found the cheapest repair for my symptoms seemed to be the tub wear pads. Disconnected the washer, tilted it to where I could inspect the pads and discovered one was missing. So ordered a set, (Only complaint was the shipping was as much as the part). Parts arrived in 2 Days (!). Tilted the washing machine again...reached up with a small flathead screw driver and pryed the old pads off...snapped the new ones on (takes a little pressure, so eat your wheeties)...and job done. Stood everything back up and re-connected hoses, drain and plug...Works like brand new...Unfortunately for the wife who thought she was going to get a new one....LOL

Washing machine shook violently during spin cycle

  • Customer: brian from las vegas, NV
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
  • 0 of 0 people found this instruction helpful
Luckily enough the washer shown in the demonstration is my exact model, which eliminated any variables I may have come across. The repair was relatively easy and probably could of been done in less time but I took every step slowly to avoid breaking something or leaving something unattached. For the money and time spent on this repair I would certainly recommend this for anyone with a similar issue. After taking the machine completely apart, i found that the suspension pads were still properly functioning. Since i had already purchased them with the tub wear pads, I changed them anyway. The trickiest part for me was pulling the outer tub out because the shaft on my unit was very rusted had a considerable amount of buildup on it. During this step I was very careful to remove all the build up because there is a single rubber seal between the center opening of the tub and the motor shaft. After I made sure the shaft was completely smooth and there were no protrusions I gently rocked the tub back and forth while applying pressure from the underside of the tub, all the while making sure that the seal didn't fold in on itself or stretch in any direction. Other than that, the repair went very quickly and easily . The spanner wrench is a must !!! I actually found it on amazon for about 6 dollars and I'm positive I will find another use for it somewhere down the road. I owe a big thank you to Steve. (the guy in the video) and everyone else from parts select for making laundry day in my house tolerable again !!!

Would not spin out all the water from clothes

  • Customer: Michael from Tallahassee, FL
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Similar to the youtube repair video, followed it mostly. This model has a different plug in set up on top where the wiring is. Just unplugged a different plug in a different location. The other difference is that I did a lot of dusting and vacuuming of inside parts and around motor. Also used some spray on rust converter on some rust spots then coated those areas with spray paint. Also where wire harness hooks to the frame I taped up a longer section of the wire to keep the wires together so they could move around and not be damaged. The actual repair took about a half hour, but took more time taking the washer outside on porch then back into the house. Out side repair is better because a significant amount of water came out of the washer and drain hose when we tilted it on the back to remove motor and transmission. Just follow the youtube video instructions and most people should have little or no problems doing the job.

Clothes soaking wet after wash cycle completed

  • Customer: Justin from O'Fallon, IL
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
I followed the helpful video from PartSelect. Removal and Replacement of the Clutch Assembly was fairly easy. Just make sure you have enough towels to dry up any water that may come out after tipping the washing machine over. After Replacement the washing machine works like new. Thanks PartSelect.

The washer would intermittently not spin for the last 5 months. Water would drain on the spin cycle but not spin. Read several websites on the problem but only one hit it exactly.

  • Customer: David from Wilmington, DE
  • Difficulty: Really Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers, Socket set
  • 0 of 0 people found this instruction helpful
First watched YouTube video "Kenmore/Whirlpool washer not spinning", excellent video .Disconnected water hoses and drain hose. Unplugged the washer from the outlet. Removed the agitator from the washer tub then tipped the washer backwards resting on a secure block of wood for support not fully on the floor. Removed under insulation, removed both water pump hoses. Have towels ready when hoses are removed, there is still water in the hoses. Removed the water pump, disconnected the electrical connector from the pump motor, removed the bolts from the motor that attached the motor clips, removed the motor clips from the bracket and removed the motor assembly. Video shows motor, bracket and gearbox removed as one unit. Very heavy. Remember motor position on the bracket for reassembly, I used yellow marker. Removed the bracket the mounts the motor. Removed the bolts for the gearbox and began to lower the gearbox. The agitator shaft on the gearbox is pretty long so I had to tilt the washer some more to remove. After the gear box was removed I could now see the spin clutch, which according to the video was definitely bad. PartSelect had the correct part, reasonably priced. Ordered normal FedEx delivery, part arrived in 2 business days. Instructions came with the part for very easy installation. Installed the new clutch and reassembled the washer. Before reconnecting the washer hoses and drain, I plugged in the washer, manually placed timer on spin, washer spun, could not see spin but felt washer in spin cycle. Reattached water and drain hoses. Filled washer empty with cold water and placed timer again in spin cycle. Water drained, no leaks under washer or from hoses, spin cycle good. Repair done, works great.
All Instructions for the 11016502691
871-885 of 921