11016502691 Kenmore Washer - Instructions

I watched the video on the website on how to repair this and followed it. The repair went quickly. I spent more time moving the washer in and out of the location it was in than the time it took to repair.

Remove the outer washing machine housing. Close-up inspection located the leak source. The water pump was removed by popping off the upper and lower metal brackets, then removing it from the two rubber hoses with their pinch clamps. Ordering a new part was easy on your web site, and it arrived in 2 days! I reversed the process, with the smaller hose's pinch clamp hard to manage with simple pliers, but doable with persistence. I LOVE my 23 yr old whirlpool washer, and don't want a newer model, so thanks for making repairs doable for an old lady!

I got to a point where I was totally confused and went back to PartSelect's Home Page and found a video showing how to do it. I listened very carefully to what was said and watched how the demonstrator did everything. I went back to the machine and had it finished in 15 minutes. It went exactly the way the man said to do it. So when all else fails, watch the video.

I watched the online video and followed the instructions,The only problem I had was getting the pump off the drive shaft it had rust built up,but it worked fine and was shipped as promised

I simply watched the video that was on YouTube for this site. It was dead on with my washer and super easy to do. The step by step was just awesome and easy to follow. The repair took just over an hour and I even cleaned the entire inside of this 12 year old washer which was pretty cruddy. The washer now spins great and works like new again. All for about $50. Thanks.

A word to the wise watch the repair video first guys and save an hour or 2 of aggrivation. I saved a couple hundred bucks instead of having the repair guys do it. It was easier than I thought. Machine runs like new again. Thanks Partselect. L.A.B. Rocland, Mass.

Disconnect washer from all connections and slide away from the wall far enough to give clearance where you can tilt the washer and lay on it's back. Remove old pump and replace with new pump, then reconnect washer to wall connections.

The repair was surprisingly simple. We followed the video and it was a simple fix :)

Pulled the machine away from the wall about 18 inches. Tip the washer back until resting stably against the wall. Used plies to remove two spring hose clamps. Use the screw driver to remove spring clips. Pulled old pump off and placed new pump on. Replace spring clips and hoses with clamps, and lowered the washer. Done!

the video pretty much told the whole story except I forgot to put the plastic collar piece on the new clutch when I put it back together so I got to do it twice. second time went even easier. Thanks for the video,it was great.

Well i'm an auto technician by trade so I just jumped right in without reading or watching anything, but I saw the video and in the days waiting for the part to show up I watched it. I would recommend everyone to watch the video because it is simpler than I made it.Easy repair any mechanical skills at all and you shouldnt ave any trouble.

Found input to gearcase deformed, so new coupler slipped under load. Replaced gearbox. All function restored, but machine banged harshly during spin. Discovered that "skid plate" had shifted during gearbox replacement. Remounted skid plate carefully with pry bar, correcting vibration.

replaced water pump

I pulled up PartSelect, compared their advice with my problem, ordered a direct drive motor coupling for my particular model, received the delivery, and called a friend who's good at home repairs and who happens to be dating my sister. He was delighted to comply with our request (her clothes get laundered here) and he had no problem with either the repair itself or the part we ordered. Replaced the hoses, too. He said the new part had been improved over the old one, but everything fit together just like it should. Then I washed her work jeans. Success! I know this isn't what you're asking, but I was so pleased to have the correct part ready to go so he didn't have to mess around. It wouldn't have taken the afternoon, but I had to clean everything that had accumulated debris in 10 years of use as he went.

Found this web site after reading forums on slow spins and I determined it was a clutch problem. Ordered the clutch from "Part Select", watched the 19 minute video (excellent) on changing out a clutch from this website. After 1.5 day delivery, I installed per video. Very pleased, thank you; Dave