11016502690 Kenmore Washer - Instructions

Disconnect Power, then water supply and drain lines. Remove all hex head screws holding rear panel onto machine. Unsecure white plastic tab on bottom of rear panel by twisting and pushing through rear panel. Remove 2 screws securing control panel to top of machine. Swivel panel up, remove two gold colored (zinc flashed) steel clips that hold panel to machine. Rear panel should be mostly detached from the rest of machine, complete disassembly by pushing water dispensing manifold tabs through slots in rear panel and by removing electrical connections and water lines from faulty water inlet valve. Assemble new inlet valve, install in reverse of removal.

1) Unplugged power to the machine. 2)Disconnected the water inlet hoses and the drain hose. 3)Placed the washer on the front of the cabinet. 4) Moved the washer to an area large enough to allow it to be laid down and worked on. 5)Removed the sound deading panel from the bottom of the washer. 6)Disconnected the electrical plugs from the motor. 7)Disconnected the two hoses to the pump. 8)Removed the two strap retaining bolts from top of the motor. 9) Removed the two motor retaining straps. 10) Removed motor and pump assembly from the transmission. 11) Removed the broken drive coupler and replaced it with the new coupler. 12)Reassembed in reverse order. Wish I had seen the brake repair vidieo before this repair was done. It shows how to remove the trasmission and motor asembley as a unit.

Replaced the water pump. I took this machine outside to the garage on a concrete floor so spilled water was not a problem, but if repaired inside be sure to have some rags for spilled water. Turn off water to machine. REALLY easy to do. Tilt the washer on it's back. No need to remove any side or front panels. Use a pair of channel lock pliers to move the two water line hose clips up onto the water line. Then release the two water pump retaining clips that holds the pump to the motor. Lift the old pump off, set the new back on put the clips back on, push the two hoses on and set the clamps back down. Just be sure to put the clamps close to the end of the hose, if you leave the clamps too far up on the hose, you may have a small water seep from the clamp.

Got on the PartSelect website and diagnosed the problem, purchased the replacement part, received the part in 2 days....very quick. I simply watched the "how to" video for the part, which was very easy to understand, and followed the instructions and was able to take out the old part (found it to be broken), replace it with the new part and fixed the washer. It took about 40 minutes, and everything works great. Easy, cheaper and faster than calling a repairman.

Unscrewed and flipped back control panel. Unplugged lid switch and removed fron/side/lid sheet metal. Disconnected hoses from the pump, removed pump retaining clips and switched to new pump. Reversed procedure, plugged machine back in and everything worked like new. There was no need to lay the machine on it's back as instructed by the video. It would helped pins that hold the sides in place (at bottom rear) where about an inch taller.

According to the video on your site with adaptation to the exact model. More time spent in removing/replacing the cover than any other part of the job

I watch the video clip

The new coupling parts are better made than the original parts. It was difficult to disassemble motor unit to get at the the old coupling, but once that was accomplished, the new coupling installed pretty easily. The machine is working fine now.

Shut off the water and disconnect the water Hoses Unscrewed the header from the back slide it forward take out the retaining clips with screwdriver, tilt cabinet forward and move it aside unscrew the inlet valve from the back frame of washer replace it with new one, bring cabinet back in place and just back track what you did from here on

Laid machine on side, removed pump (stubborn),installed new pump. Set back up. Worked great.

researched potential causes, found clutch dust under the washer and determined that it wouldn't engage because clutch was too worn. ordered the assembly,It was very easy to install. I also noticed oil residue on the side of the washer so after more research I found out I needed to replace the transmission also. The seal on top of the unit was worn out. I ordered a new transmission and install it and now it works like new. It's very rewarding to fix your own washer. Now all my friends are fixing their own washer and dryers. Thank You!!!

We have a 6 year old top loading Whirlpool washer. The drum would not spin at the end of its wash cycle when it is supposed to spin dry. I followed the video exactly and it worked great. I replaced the clutch and rubber coupling. It is not difficult if go slow and methodical and you follow the excellent video My wife washes heavy rugs often and it wore out the clutch. The washer works better than it has in a long time.

The repair was really simple. I loosened pump & hose .Removed old defective parts.Installed new parts which were 10 times better enginered than original ones. Thank you for your help & quality parts. Jim Merrick Crystal River Fla.

no problem. watched the video which was somewhat different but definitely on course. then took apart installed new water pump and reassembled. success wife happy!!!

used the pliers to remove the hoses, Then used the screw driver to remove the metal retainers.It only took two days to get the parts delivered. even with 5 to 7 day delivery.so don't pay for next day delivery if you don't have to. When I got the part in it only took a couple of minutes. Use the pliers to install the hoses, then you can just use your hands to put the retainers in place.