11016212503 Kenmore Washer - Instructions

Took apart machine exactly as described in the Direct Drive Motor Coupling Replacement Partselect video. Once I lifted out the motor it was clear that the motor coupling was at least part of the issue because it was in place but broken in pieces. I replaced the 2 plastic couplings and the rubber piece and put the machine back together, as described in the video. Afterwards, the spin cylce worked great, quiet and fast as ever. Very happy I did this myself I'm pretty sure I saved a few hundred bucks vs. a repair tech coming to the house. Note that the new couplings require some tapping in order to sink into place.

used pliers to remove rings on 2 hoses, popped 2 retaining clips off of old pump, put new one on, hooked up hoses, fastened clips and was done!

I watched the how-to video twice and the repair was just like it. My only tip would be to have a pan or floor drain nearby to empty the drain hose prior to tipping the machine on its back.

My son and I leaned the washer backward and I had my son hold it while I got underneath of it and unscrewed the two hose clamps to loosen the hoses, pulled them off. Then I flipped the two clamps holding the pump in place and the pump came right off and it took about 2 minutes. I ran into a little problem putting the new pump on because I wasn't getting the drive shaft lined up quite right, otherwise the whole thing would have only taken about 10 minutes total. As it was I got the pump mounted, repositioned the clamps and then hooked up the hoses...done! The design is perfect for ease of pump replacement; kudos to the engineers who designed it!

move machine away from wall---shut off water and remove hoses--loosen screws that hold valve on back wall---remove toplid, place to side--diconnect water line at tub----disconnect wires to valve,hot/cold---remove old valve with hose attached---take new valve and place new mount bracket on, little tricky did not line up at first must force plate to slid into plastic slot so screw hold lines up, without breaking new valve---once bracket on replaced all---used tape on inlet valves thread when supply hoses replaced--seems shorter than old valve--but tighten up OK no leaks

After i pulled the motor off the washer, i found the coupling that was busted,removed it and put on the new one i got from you and just put everything back together again and the machine is operating as good as new again.

My washer leaked water in after wash cycle and cloths were wet after spin cycle. The cause of problem was defined in Parts Select trouble shooting guide. Replacement was just as the video described, except this model had two screws on front of control panel and the panel tipped back on hinges. Look at both sides of washers, so when you reinstall the body you know how it should look against the back panel. I didn't slide the whole washer body off, just tilted against a wall. Also, it's not necessary to get behind the washer, so the repair can be done in a tight laundry rooms like mine.

well my Dearest Kenmore washer was vibrating badly so i looked the part in yoursite of parts select it diagnosed it i ordered the 2 different supension pads relaced then and now my Dearest kemore washer works like new again Thankyou Parts select for all your help and the price was perfect...

Followed an online video. Very informative.

Video's on parts select are a big help. Just followed the instructions. Only slight problem was the coupling's do not slide easily onto the shafts. I had to use a little lubricant and put a wood block across the opening and tap with a hammer. Maybe a little more than a tap. Also when I was ready to test the repair I found the washer would not stop filling. After much checking I found out on another repair site that the shutoff requires a certain water pressure to work properly. I hadn't opened the faucet fully. Once I did everything worked properly.

very easy I followed the Parts Select video that's posted at the site,and covered the replacement very good.Thank You very much.

Turned washer on back, inspected pump area for leak and found crack in pump. Replaced cracked pump with new pump from PartSelect, which arrived promptly. Washer was only down for 3 days and turnup only cost me the price of the part.

Saw your video on how to install a waterpump. It made my life very easy.

Wacthed repair video online found problem ordered part 3days later part came installed worked like a charm smootest repair ever thanks john I told a neighbor about your service

Short solution: Machine acted unbalanced no matter how it was loaded and replacing all of the springs seems to have fixed the problem. Long solution: The washing machine was acting unbalanced no matter how I loaded the washer so I removed the cover to see if there was anything obvious (there wasn't). After looking around online I found someone with a similar issue who replaced the suspension springs with success. So I replaced the suspension springs AND the counter balance spring but before I swapped them I did a test to see if the old springs were worn. The test was hanging a 10lb weight from each spring and measuring the stretch of the springs to figure out the "new" vs "old" K values. The results showed that the old and new suspension springs had about the same K values but that the old counter balance spring had lost roughly 50% of its spring constant compared to the new counter balance spring. So replacing one of the springs did show a measurable gain in spring strength and the issue has been resolved thus far (12 loads of laundry without issue). I would still replace all of the springs if I was doing it again because it worked for cheap. Parts arrived 4 days after ordering them and they are genuine Whirlpool parts.