Models > 11016212501 > Instructions

11016212501 Kenmore Washer - Instructions

All installation instructions for 11016212501 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the 11016212501
856-870 of 900
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Water pump was leaking

  • Customer: Michael from Spencerport, NY
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
The repair video was great. I decided not to remove the outer cover as there is room to get to the pump if the washer is tipped back. The pump was easy to fix with the exception of the root cause of the failure. There was water getting to the pump shaft and over time it rusted and expanded in the pump housing causing it to split and leak. Once the old pump was removed, a file was needed to reshape the drive shaft to allow the new pump to be installed. Not bad on a 16 year old washer!

Spin cycle would not complete or spin fast enough

  • Customer: Evan from Batavia, OH
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Screw drivers, Wrench set
  • 0 of 0 people found this instruction helpful
Replaced Cltch assembly. Hardest part was figuring out how to drop the motor. The clutch is located of the main shaft above the motor, under the drum. Three bolts hold the motor in from underneath, however there is a bolt at the top of the shaft in the agitator assembly. Note location of the snap ring on the shaft holding the clutch assembly, grooves in shaft. The only other issue that I had is the is a triangular metal peice that is not attached in anyway between the drum and framing. It had moved when I had the motor and had to be reset after I did my first test run of washer. Spins out great now!

Washer would stop after filling with water

  • Customer: Marty from Amsterdam, NY
  • Difficulty: Very Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
First off, the replacement lid switch worked and repaired the washer. However, the replacement procedure was very difficult. I attempted to follow the directions off of the website, and then a video from YouTube. I was intstructed to remove two screws from the back of the control panel which in turn would flip up so I could get to the old lid switch and replace it. However, there were no screws on the back side of the control panel so I removed the back panel of the washer to get to the lid switch. That was a very time consuming and laborious procedure and because the back panel was installed under the molding of the control panel I had to bend the heck out of the back panel to remove it. The good news is that the replacement of the lid switch corrected the problem. The bad news was that it was the wrong procedure on getting to the part that needed replacement. I wish that I could have found the proper procedure form my particular model.

Spin cycle not working.

  • Customer: Thomas from Brighton, MI
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Screw drivers, Socket set, Wrench set
  • 0 of 0 people found this instruction helpful
Almost identical to the instruction video that was sent. Very straight forward. I did not take apart the washer to identify the problem. I was short on time so I took a chance and ordered the highest probability cause of the symptoms indicated by your website. It was dead on; the problem is fixed. Parts were received ahead of schedule. Excellent all around.

Washer was not spinning clothes on 1st spin

  • Customer: Jeff from Westfield, IN
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
After researching possible failure modes and reviewing a video for teardown/access from the control panel and access top down I noticed a lot of 'break dust' on top of the transmission. Shorting out the lid switch and putting my little finger on the drum, it would not spin but the clutch was spinning fine. I ordered a new clutch... Interesting thing when I was taking the clutch out... the gear it was attached to slid right off! After figuring out it was too big to go 'back' into the transmission and reviewing the parts explosion diagram... it BELONGED INSIDE THE TRANSMISSION! So I took the transmission cover off, poured out out the black-ish oil with metal filings in it, put the gear inside, filled it back up with 10W30, put the lid on, added the new clutch while it was apart and finished reassembly. Wow! It spins much better than when it was new. I guess never assume what can happen on an assembly line. Thanks for the great site.

spin cycle did not activate

  • Customer: Enrique from Miami Shores, FL
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
Replaced hinge switch. Still no spin cycle. Noticed hinge bearing cracked & if hinge forced into switch, spin activated. Ordered new hinge bearings.Spin cycle still didn't engage. On further examination, observed that hinge was bent. Straightened hinge & worked like a charm. Didn't really need new switch or bearings. NOTE : Avoid having washer door bang shut.Took longer than expected, but each procedure was simple.

washer wasn't spinning

  • Customer: Deidre from Lewisberry, PA
  • Difficulty: Easy
  • Time to Complete: More than 2 hours
  • Tools Required: Screw drivers, Socket set, Wrench set
  • 0 of 0 people found this instruction helpful
It was actually much easier than I expected. The worst part was dealing with the gear oil as I drained it to clean out the plastic pieces that came off the gear. To see how to fix things like this, I went to Google, enter my model and what the problem was and watched a repairman do it. It seemed easy and it was.

washer was vibrating badlyt

  • Customer: Michael from Albuquerque, NM
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
well my Dearest Kenmore washer was vibrating badly so i looked the part in yoursite of parts select it diagnosed it i ordered the 2 different supension pads relaced then and now my Dearest kemore washer works like new again Thankyou Parts select for all your help and the price was perfect...

Machine had been walking and vibrating for a couple of months during the spin cycles.

  • Customer: Roland from Navarre, FL
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Looked on line and found the cheapest repair for my symptoms seemed to be the tub wear pads. Disconnected the washer, tilted it to where I could inspect the pads and discovered one was missing. So ordered a set, (Only complaint was the shipping was as much as the part). Parts arrived in 2 Days (!). Tilted the washing machine again...reached up with a small flathead screw driver and pryed the old pads off...snapped the new ones on (takes a little pressure, so eat your wheeties)...and job done. Stood everything back up and re-connected hoses, drain and plug...Works like brand new...Unfortunately for the wife who thought she was going to get a new one....LOL

Washing machine shook violently during spin cycle

  • Customer: brian from las vegas, NV
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
  • 0 of 0 people found this instruction helpful
Luckily enough the washer shown in the demonstration is my exact model, which eliminated any variables I may have come across. The repair was relatively easy and probably could of been done in less time but I took every step slowly to avoid breaking something or leaving something unattached. For the money and time spent on this repair I would certainly recommend this for anyone with a similar issue. After taking the machine completely apart, i found that the suspension pads were still properly functioning. Since i had already purchased them with the tub wear pads, I changed them anyway. The trickiest part for me was pulling the outer tub out because the shaft on my unit was very rusted had a considerable amount of buildup on it. During this step I was very careful to remove all the build up because there is a single rubber seal between the center opening of the tub and the motor shaft. After I made sure the shaft was completely smooth and there were no protrusions I gently rocked the tub back and forth while applying pressure from the underside of the tub, all the while making sure that the seal didn't fold in on itself or stretch in any direction. Other than that, the repair went very quickly and easily . The spanner wrench is a must !!! I actually found it on amazon for about 6 dollars and I'm positive I will find another use for it somewhere down the road. I owe a big thank you to Steve. (the guy in the video) and everyone else from parts select for making laundry day in my house tolerable again !!!

Would not spin out all the water from clothes

  • Customer: Michael from Tallahassee, FL
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Similar to the youtube repair video, followed it mostly. This model has a different plug in set up on top where the wiring is. Just unplugged a different plug in a different location. The other difference is that I did a lot of dusting and vacuuming of inside parts and around motor. Also used some spray on rust converter on some rust spots then coated those areas with spray paint. Also where wire harness hooks to the frame I taped up a longer section of the wire to keep the wires together so they could move around and not be damaged. The actual repair took about a half hour, but took more time taking the washer outside on porch then back into the house. Out side repair is better because a significant amount of water came out of the washer and drain hose when we tilted it on the back to remove motor and transmission. Just follow the youtube video instructions and most people should have little or no problems doing the job.

The washer would intermittently not spin for the last 5 months. Water would drain on the spin cycle but not spin. Read several websites on the problem but only one hit it exactly.

  • Customer: David from Wilmington, DE
  • Difficulty: Really Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers, Socket set
  • 0 of 0 people found this instruction helpful
First watched YouTube video "Kenmore/Whirlpool washer not spinning", excellent video .Disconnected water hoses and drain hose. Unplugged the washer from the outlet. Removed the agitator from the washer tub then tipped the washer backwards resting on a secure block of wood for support not fully on the floor. Removed under insulation, removed both water pump hoses. Have towels ready when hoses are removed, there is still water in the hoses. Removed the water pump, disconnected the electrical connector from the pump motor, removed the bolts from the motor that attached the motor clips, removed the motor clips from the bracket and removed the motor assembly. Video shows motor, bracket and gearbox removed as one unit. Very heavy. Remember motor position on the bracket for reassembly, I used yellow marker. Removed the bracket the mounts the motor. Removed the bolts for the gearbox and began to lower the gearbox. The agitator shaft on the gearbox is pretty long so I had to tilt the washer some more to remove. After the gear box was removed I could now see the spin clutch, which according to the video was definitely bad. PartSelect had the correct part, reasonably priced. Ordered normal FedEx delivery, part arrived in 2 business days. Instructions came with the part for very easy installation. Installed the new clutch and reassembled the washer. Before reconnecting the washer hoses and drain, I plugged in the washer, manually placed timer on spin, washer spun, could not see spin but felt washer in spin cycle. Reattached water and drain hoses. Filled washer empty with cold water and placed timer again in spin cycle. Water drained, no leaks under washer or from hoses, spin cycle good. Repair done, works great.

Chlothes were coming out wet at the end of the cycle.

  • Customer: James from Bel Air, MD
  • Difficulty: Really Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Parts select gives you the top solutions for the problem you are having. This suggested a clutch, and upon looking at mine I could see it was displaced. I watched the instructional video, and it was spot on. It told me how to from beginning to end and it worked out perfectly. I spent about an hour of my time, spent $38, and my machine is fixed. Thank you Parts select for the free video, I couldn't have done it without it.

Would not spin during spin cycle.

  • Customer: James G from Crossville, TN
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
After watching the repair video by partselect.com I followed the directions exactly. It turned out to be a piece of cake. I found out that partselect.com has many, many do it your self repair videos on youtube.com. I intend to use them for future repairs. Thank you partselect.com.

The washer wouldn't spin out

  • Customer: Karla Ann from Neenah, WI
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
went to you tube and watched a video on how to take it apart and replace the clutch assembly.
All Instructions for the 11016212501
856-870 of 900