Models > 11016102502 > Instructions

11016102502 Kenmore Washer - Instructions

All installation instructions for 11016102502 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the 11016102502
61-75 of 919
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water leaking during run cycle

  • Customer: michael from weymouth MA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers
  • 10 of 12 people found this instruction helpful
flip machine back remove two spring clamps and hoses remove two spring clamps and water pump save $500.+on a new washer

Found cracked brake shoe

  • Customer: Michael from Trafalgar IN
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set, Wrench set, Wrench(Adjustable)
  • 11 of 16 people found this instruction helpful
Remove the main bolts that hold the gearbox in place, pull the gearbox and shaft out. You will see the brake shoes and drum--the large spring is a struggle to replace. Getting it out was not hard. The biggest struggle I had was replacing the brake shoe spring after replacing the shoes. I ultimately compressed the spring in a vise, then used safety wired it, then placed it between the shoes, then cut the wire to relaease the spring.

improper or no hot water flow

  • Customer: Cynthia from Manchester MO
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers, Wrench(Adjustable)
  • 11 of 16 people found this instruction helpful
After taking the entire washer apart one time, we learned that we could take the top and front of the machine off only to repair it. I found Part-select online and with the model number locating the part was easy. It arrived within 3 days and with instructions I could easily replace the old part with a few tools. I spent dollars instead of hundreds for a new machine.

Wash machine, wouldn't spin dry the close. The pump still worked to drain the water.

  • Customer: Matthew from Albany MN
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers, Screw drivers
  • 13 of 22 people found this instruction helpful
Unplug power from wall.
Disconnected water lines
Tip Unit on it's side. (Recommend turning so motor is to the top side)
Disconnect Electrical connector and Hoses from the pump and motor.
Disconnect metal straps used to retain the motor to the transmission. (screwdriver to pry)
Remove old coupling pieces from transmission/motor(used a long screw driver, rock back and forth)
used air compressor to clean up electric motor
replace new coupling on motor and transmisison (may need hammer to tap into place)
set rubber bushing on transmission side (transmission shaft should be facing up at this point)
replace electric motor into place, making sure to line up bushing and motor mounts.
replace metal strap connectors between transmission / motor (this can be tricky, as the one in the back is hard to get at.)
replace electrical connectors and hoses
connect washing machine power and water and test

my cold water did not run in the machine and it would not rinse

  • Customer: TONYA from DISTRICT HEIGHTS MD
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 9 of 11 people found this instruction helpful
we looked at the video first then my husband fit the proble boy! was i excited! all the stores tried to get me to buy a new one. thanks partselets!!!!!!!!!!!!!!!!!!!!!!!!!!!!

WILL NOT SPIN

  • Customer: Daniel from Temple TX
  • Difficulty: A Bit Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
  • 8 of 9 people found this instruction helpful
THIS IS A RELATIVELY NEW WASHER AND FAILED EARLY. MY PREVIOUS WHIRLPOOL WASHER LASTED 20 YEARS WITHOUT ANY REPAIRS.
1. FIRST INQUIRED ABOUT THE SPIN PROBLEM IN PARTSELECT. MACHINE WILL NOT SPING UNLESS MANUALY FORCED THEN IT WILL TAKE OFF BUT WEAK.
2.PARTSELECT SUGGESTED A CLUTCH PROBLEM. ORDERED THE PART THAT CAME FAST. WHEN I TRIED REMOVING THE SHAFT HUB WITH A HAMMER AND CHISEL IT WILL NOT GET LOOSE SO I OPTED ORDERING THE SPECIAL WRENCH TO LOOSEN THE TUB HUB.
3.I PUT THE MACHINE ON ITS BACK AND LOOSENED THE PUMP RETAINING CLIPS. DO NOT REMOVE THE HOSES FROM THE PUMP. MOVE THE PUMP AWAY FROM THE MOTOR SHAFT. REMOVE THE MOTOR ELECTRICAL CONNECTOR AND SET ASIDE.
4.REMOVE THE THREE BOLTS HOLDING THE GEARBOX-MOTOR ASSEMPLY AND PULL IT OUT OF THE TUB.
5.PUT THE ASSEMBLY ON A TOWELWITH SHAFT UP AND REMOVE THE SEPARATOR WASHER FROM THE OLD CLUTCH THAT IS SITTING ON THE GEARBOX. THEN REMOVE THE C-RETAINING CLIP FROM THE SHAFT.
6.PRY OUT THE WIRE RETAINING CLIP FROM THE CLUTCH AND PULL THE OLD CLUTCH OUT OF THE SHAFT.
7.THE CLUTCH KIT I ORDERED CAME WITH A PLASTIC BRAKE TO CLUTCH CAM SO I REPLACED IT TOO, JUST REMOVE THE RETAINIG CLIP FROM THE BRAKE THAT IS AT THE BOTTOM OF THE TUB AND REPLACED THE PART.
8.INSTALLED THE NEW CLUTCH AND THE RETAINING CLIPS IN REVERSE ORDER. REPLACE ALL PARTS THAT CAME WITH THE KIT. THE NEW CLUTCH SPRING WAS ALREADY IN PLACE.
9.PUT THE ASSEMBLY BACK INTO THE TUB AND RE-INSTALL ALL THE OTHER ITEMS IN THE SAME ORDER. IT SPINS GOOD NOW!
10.WHILE REPLACING PARTS, METHODICALLY CLEAN ALL THE LINT FROM THE MOTOR AND FROM UNDER THE MACHINE. THE GEARBOX SHOWED SIGNS OF LEAKING OIL SO ITS A QUESTION OF COST. I LEFT IT THERE UNTIL IT FAILS THEN I'LL BUY A NEW MACHINE.

Washer would not spin a full load.

  • Customer: Ralph from Newbury Park CA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers, Socket set
  • 8 of 10 people found this instruction helpful
!. Removed agitator from inside
2.Removed outside cabinet
3 Removed pump, motor, and transmission.
4. Slid the entire drive unit out of the tub from the bottom
5. Removed the clutch assy. and installed new.
6. Reverseed the procedure to re-assemble.

Washer would'nt spin

  • Customer: Dean from Poplar Grove IL
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers, Socket set
  • 7 of 7 people found this instruction helpful
diconnected water supply and discharge, unplugged the unit, removed the aggitator, laid the washer on it's back, romoved the hoses from the pump, took out 3 bolts, removed the motor/transmission and replaced the clutch and put it all back together.

spin cycle was not working / poor

  • Customer: Craig from Plano TX
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Socket set
  • 8 of 10 people found this instruction helpful
Unplugged the appliance. turned off inlet water and removed hoses. popped the cap off hiding the bolt that keeps the agitator in place and pulled the agitator off. tipped the washer on its front . disconnected the Wire harness. removed the 3 bolts that hold the pump, motor,clutch, (drive assembly in other words). pulled the Drive assembly out of its resting spot removed the bad clutch and replaced it with the new one. then reassembled in reverse order.

Water Inlet Valve

  • Customer: Ron from Hibbing MN
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 8 of 10 people found this instruction helpful
The reason it took as long as it did was because the job is not in line as the work I normally do.
It would be a fairly easy job for an experienced repairman. (Taking the back off the washer was time consuming for me) The rest of the job was easy as the part was a perfect fit.
I remember having a problem blending hot/cold water for some time. Most recently, while washing a load the water did not want to shut off. I can't remember how I diagnosed the water not shuting off as a problem along with the water temp control, but it is now repaired.
With the new valve installed, water temp select is now OK and the water now shuts off as normal.

Spin cycle not working properly; Clothes still soaked when spin cycle finished

  • Customer: Sarah from Columbus OH
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers, Socket set
  • 8 of 10 people found this instruction helpful
We ordered both the motor coupling and the clutch assembly based on our troubleshooting, and because we figured both parts were inexpensive enough we might as well have them both. We initially thought it was the clutch assembly, but as we were taking the washing machine apart, we noticed that actually one of the bolts was missing completely and one had snapped in two. We then realized that the spin cycle problem was actually related to the instability of the motor because of the missing/broken bolts (they didn't even have washers!). All we had to do was replace the bolts and use a bolt extractor to get the broken bolt out, but we went ahead and replaced the clutch assembly as well for good measure. Everything ran perfectly after that! I was very skeptical to do the repair myself, but it really is easy, as long as you have someone with muscle to help out. You can also look up videos online that show you a step by step repair process for the clutch assembly, and I would highly recommend doing that so that you have a visual. It will make everything seem 100x easier.

stopped working only filled with water.

  • Customer: Christa J from ElDorado Springs MO
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 8 of 11 people found this instruction helpful
Fast simple and supper easy! Please do not waist your time or money on repairmen that rip you off. You are garunteed all the way or your money back from Parts Select. Go to your model number than read a few stories of others to better pin point your problem then order part and your item will ship fast I had my part on the 2nd day of the order. Do not be fooled you can do it easily! I have order twice and both items went smoothly and took less then 10 minutes to put in. Thanks Parts Select for making it possible for the little guys and supporting them and not the big rip off scammers. I will be back when needed. May you continue in your good deed! C.S.

Water Pump was leaking

  • Customer: Rick from Liberty SC
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 7 of 8 people found this instruction helpful
The water pump had a small leak when washing clothes, and my wife was nagging me about it. I know men, youwere shocked that I said nagging and wife in the same sentence. Me being a man, I would have just left it since it is in the laundry room in the carport.

I turned the washer on its side and felt where the leak was on the pump, went inside and ordered the new pump. It was here in 2 days and it took 15 mins to put it back on with only a screwdriver to snap off the retainers and pliers to undo two hoses.

I told my woman that it was fixed and we have lived happily ever after and we played Appliance Repair Man and I was paid very well for the "House Call" if you know what I mean!!!!!

washer wouldn't start up after filling & closing lid

  • Customer: Jeremy from Marengo IA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 8 of 11 people found this instruction helpful
First I loosened the 2 screws on the outside of the top control assembly with a philips screwdriver. Then I took out the 2 other screws toward the top on the back with a socketwrench.Next I removed the top so I could access the switch. After that I removed the broken switch and unhooked from wire hareness. I then hooked up the new switch and snapped into place. Last I put the top back on and screwed into place.

The support sprint had broke which left the basin unleveled so water would leak behind the basin and onto the floor

  • Customer: Michael from Newark DE
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 14 of 29 people found this instruction helpful
I replaced the broken support spring and the problem was fixed
All Instructions for the 11016102502
61-75 of 919