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11016102502 Kenmore Washer - Instructions

All Instructions for the 11016102502
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every time we ran the washer there would be a small pooling of water underneath. a little investigation indicated a leaking pump seal.
My son and I leaned the washer backward and I had my son hold it while I got underneath of it and unscrewed the two hose clamps to loosen the hoses, pulled them off. Then I flipped the two clamps holding the pump in place and the pump came right off and it took about 2 minutes. I ran into a little problem putting the new pump on because I wasn't getting the drive shaft lined up quite right, otherwise the whole thing would have only taken about 10 minutes total. As it was I got the pump mounted, repositioned the clamps and then hooked up the hoses...done! The design is perfect for ease of pump replacement; kudos to the engineers who designed it!
Parts Used:
Direct Drive Water Pump
  • John from Mt. Zion, IL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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little to no water going to tub
move machine away from wall---shut off water and remove hoses--loosen screws that hold valve on back wall---remove toplid, place to side--diconnect water line at tub----disconnect wires to valve,hot/cold---remove old valve with hose attached---take new valve and place new mount bracket on, little tricky did not line up at first must force plate to slid into plastic slot so screw hold lines up, without breaking new valve---once bracket on replaced all---used tape on inlet valves thread when supply hoses replaced--seems shorter than old valve--but tighten up OK no leaks
Parts Used:
Water Inlet Valve with Mounting Bracket
  • arnold from pompano beach, FL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Wrench set
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Direct Drive Motor Coupling
After i pulled the motor off the washer, i found the coupling that was busted,removed it and put on the new one i got from you and just put everything back together again and the machine is operating as good as new again.
Parts Used:
Direct Drive Motor Coupling
  • DAVID from BURTON, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Replace hot/cold water inlet valve
My washer leaked water in after wash cycle and cloths were wet after spin cycle. The cause of problem was defined in Parts Select trouble shooting guide. Replacement was just as the video described, except this model had two screws on front of control panel and the panel tipped back on hinges. Look at both sides of washers, so when you reinstall the body you know how it should look against the back panel. I didn't slide the whole washer body off, just tilted against a wall. Also, it's not necessary to get behind the washer, so the repair can be done in a tight laundry rooms like mine.
Parts Used:
Water Inlet Valve with Mounting Bracket
  • Gary from Dallas, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
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washer was vibrating badlyt
well my Dearest Kenmore washer was vibrating badly so i looked the part in yoursite of parts select it diagnosed it i ordered the 2 different supension pads relaced then and now my Dearest kemore washer works like new again Thankyou Parts select for all your help and the price was perfect...
Parts Used:
Tub Wear Pads - Package of 3 Suspension Pads - Package of 3
  • Michael from Albuquerque, NM
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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machine not spinning
Followed an online video. Very informative.
Parts Used:
Direct Drive Motor Coupling Clutch Assembly
  • John from Kyle, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Socket set
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Would not spin
Video's on parts select are a big help. Just followed the instructions. Only slight problem was the coupling's do not slide easily onto the shafts. I had to use a little lubricant and put a wood block across the opening and tap with a hammer. Maybe a little more than a tap. Also when I was ready to test the repair I found the washer would not stop filling. After much checking I found out on another repair site that the shutoff requires a certain water pressure to work properly. I hadn't opened the faucet fully. Once I did everything worked properly.
Parts Used:
Direct Drive Motor Coupling
  • Albert from Poughquag, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set, Wrench set
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leaking
very easy I followed the Parts Select video that's posted at the site,and covered the replacement very good.Thank You very much.
Parts Used:
Direct Drive Water Pump
  • EDWARD from SUNLAND, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Wrench (Adjustable)
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Water pump was cracked and leaking water
Turned washer on back, inspected pump area for leak and found crack in pump. Replaced cracked pump with new pump from PartSelect, which arrived promptly. Washer was only down for 3 days and turnup only cost me the price of the part.
Parts Used:
Direct Drive Water Pump
  • Wes from Dallas, GA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
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Leak from waterpump
Saw your video on how to install a waterpump. It made my life very easy.
Parts Used:
Direct Drive Water Pump
  • Ronald from Tewksbury, MA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers
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Washer Leaking Water
Wacthed repair video online found problem ordered part 3days later part came installed worked like a charm smootest repair ever thanks john I told a neighbor about your service
Parts Used:
Direct Drive Water Pump
  • John from Rifle, CO
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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Water Leaking from pump while emptying
Tilt the washer back enough to access the bottom of the washer. Remove two hose clamps with pliers,then remove 2 hoses attached to pump. Remove two metal spring straps and remove pump. reverse to install.
Parts Used:
Direct Drive Water Pump
  • Anthony from Yonkers, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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Leaking water pump
Let me start by saying that I only had to wait one day for the new water pump. Awesome! Once I figured out how to accessed the waterpump, the real challenge began. The washer had been leaking for some time and removing the old pump turned out to be more difficult than expected. The bottom clip used to secure the pump was completely rusted. It took some effort to remove the old pump but it finally came off. Once it was removed, I discovered why it was so difficult. The drive shaft from the motor was so rusted that a groove had been worn into it. I ended up using a metal file to smooth off the rust in order to install the new pump. With a bit of coaxing, I was able to install the new pump, re-attach the hoses and re-assemble the machine. It works like a charm now. No more leaking! Yeah!
Parts Used:
Direct Drive Water Pump
  • Linda from Neenah, WI
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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Hanger on motor broke and destroyed the coupling
Turned machine on it’s back after removing the hose that goes to the drain, removed the bottom dust guard, I removed the hoses (take a picture before removing things so you know how to orient them when putting it back together) and drained the water first but this is not necessary (there are YouTube videos where they suggest removing the outer case, unclipping the pump and then removing the motor. This would be optimal as you don't need to deal with the water running out of the washer when you remove the hoses). Removed the 4 electrical connectors (multi-plug, 1 x two prong plug and 2 capacitor connector plugs) One of the motor hangers were broken on my machine, I removed the other one and then slipped the motor out. Removed the broken hanger and securing screws and the old rubber grommets, slipped the coupling out (had to leverage out with a large flat screwdriver). Installed new coupling and rubber on the gearbox side, 4 grommets on the motor and the other coupling on the motor. Inserted the hangers on the gearbox side and then mounted the motor. (it is easier if you turn the washer on its back so the drum moves down and gives you more room to drop the motor in from the top), clipped the motor hangers on and fastened the two metal screws, mounted the pump and hoses and reinstalled the dust guard. Turned it right side up and tested before dragging it back into the laundry. Washing again like it did when first bought it in 1998. I would recommend that when a coupling brakes, replace it as well as the hangers and grommets to make sure it has no room for play. Mine broke way too quick as I did the last coupling about a year ago, problem I think was that I had the wrong grommets causing excessive vibration and wear.
Parts Used:
Motor Retainer Clip Direct Drive Motor Coupling Single Motor Grommet
  • Andre from Torrance, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers, Socket set
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My washing machine leaked
I followed the instructions on youtube and replaced the drain pump. It was so easy!!! I am so proud of myself and so is my husband! I took off the cover and simply replaced the drain pump. I am such a stud! :)
Parts Used:
Direct Drive Water Pump
  • Rachel from Jordan Valley, OR
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
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All Instructions for the 11016102502
871 - 885 of 1036