11016102501 Kenmore Washer - Instructions

unplug electric cord. shut off then disconnect hot and cold water hoses from nozzles. place drain & water hoses over washer. place washer on floor( back/hose side down). use pliers to remove hose clamps(2) from pump. unfasten metal clamps(2) from pump. remove & replace unit. reinstall by reversing process.

... exactly as shown in the video in addition to shutting water, removing hot & cold lines & waste tube. I was amazed at how fast the parts were delivered in two days regular shipping. Machine now purring a wifey happy once again! Thanks for the great service & video! I recommend PartSelect highly! WSD

Watched the video, it was so easy, if I had been a little younger it would have been a 15 min job...

Installed new clutch assembly and while I was at it replaced the Motor Coupling. Actually, I had a good time doing the repair. I am almost 80 years old, so had to have help laying the washer on backside. Got a small stool from which to work (back problems). The only thing I found the least bit difficult was reinstalling the retaining clip for the clutch assembly. The rest was a piece of cake. Were I to do the same repair now, it would take less than 30 minutes. Washer works like new now. Very proud of what I was able to accomplish. Of course, need to watch the repair video so you will know where to start.

After finding out the tub would not spin, I removed the washer to find broken pieces on the floor. I did a google search on my model number and found that the problem was the direct drive motor coupling (it matched the pieces on the floor). So, I watched the "how to" video and I followed the steps verbatim. I found the coupler missing and the plastic pieces on the drive broken. My order came in quickly (within 48 hours) and my washer was running in 20 minutes after receiving the package. It has been great ever since.

Unplugged the washer. Removed the 2 screws on back of control panel. Pulled the control panel forward. Flipped the control panel back. Disconnected the cable from the lid switch. Removed the ground screw with a nut driver. Opened the washer lid. Removed the lid switch. Snapped the new lid switch into place. Closed the lid. Installed the ground screw. Installed the lid switch cable. Put the control panel back in place and pushed back. Installed the 2 rear screws into the control panel. Plugged the washer in.

I unplugged washer, then, removed the control panel with two screws on back, slid unit back and up. Unscrewed ground screw and unplugged harness, lifted lid and removed switch. In order to re-install lid switch, lid has to be in the up position, otherwise it will not fit properly. Reattach harness and ground screw, then control panel. Plug and go. My wife says that the washer works better than ever. Very easy! Saves money!

Realized the new part was highly improved with the heavy metal insert to just screw on. Screwed it on to the existing extension on the unit and that was it! Five minutes!

Disconnect water supply hoses, water drain hose, power cord. Move washer into position to lay on it's side. Use pliers to remove hoses on direct drive. Pull direct drive away from electric motor, replace with new direct drive. reconnect washer in it's place. done.

The most difficult part was aligning the two sides of the coupling. Disassembling the motor from the transmission was a snap. The replacement coupling was of higher quality than the original. It had metal bushings in the center holes, where they interface each driveshaft. The original did not. It was plastic.

It went very easy and the part was right very easy job to do saved a lot of money thanks to you thanks a lot

The repair went very well as per the video, however the metal reinforced coupling only went onto the shaft half way. To ensure the coupling was flush with the top of the shaft I has to use a hammer and tamp the coupling onto the shafts. If you left it halfway on the shafts there was no room for the rubber spacer between the couplings. Other wise it operates very well.

My 15 year old daughter did the repair.

I was in need of a second washer to wash heavily soiled clothes my daughter in law younger sister was throwing one away so I asked what was wrong with it and was told it wouldn't spin so I thought it would be an easy fix I brought the washer home did a quick check and with the internet guide I was able to determine the problem I ordered the part and thank god once the part arrived I was able to do the repair within minutes now I have a second washer to due heavily soiled clothes and no more trips to the laundry mat thanks a million to your step by step guide couldn't have done it with out you

You guys are "Awesome" I wish I had known about your site and watched the video's first!!! When my washer started acting up, I tore it down to parade rest trying to figure out why it wasn't spinning! Then I discovered your web site searching for help. Anyhow, it identified my problem, I watched the video on the most likely cause (the Direct Drive Motor Coupling), checked it out, and discovered one of the couplings was cracked and rounded out..... Thanks to you, the washer's fixed and I can't Thank you enough! Sincerely, Terry Kuster P.S. Everyone will know about your Web site. Thanks again!