Models > 11012852100 > Instructions

11012852100 Kenmore Washer - Instructions

All installation instructions for 11012852100 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the 11012852100
1,396-1,410 of 1,464
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drum wouldn't empty, washer stuck at that point in cycle

  • Customer: Steven from Chapel Hill NC
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers, Wrench set, Wrench(Adjustable)
  • 0 of 0 people found this instruction helpful
Looked on line at Parts Select, and noted there was 66% chance that problem was in lid switch. Stuck screw driver in slot under lid, pushed on switch and made washer work, verifying that problem was likely in switch. Ordered part. Disconnected washer from electric/water. Removed screws on back and sides of panel; lifted lid and cover; replaced switch; reinstalled cover. Reconnected to elec/water. Worked. No problema.

Hanger on motor broke and destroyed the coupling

  • Customer: Andre from Torrance CA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Turned machine on it’s back after removing the hose that goes to the drain, removed the bottom dust guard, I removed the hoses (take a picture before removing things so you know how to orient them when putting it back together) and drained the water first but this is not necessary (there are YouTube videos where they suggest removing the outer case, unclipping the pump and then removing the motor. This would be optimal as you don't need to deal with the water running out of the washer when you remove the hoses). Removed the 4 electrical connectors (multi-plug, 1 x two prong plug and 2 capacitor connector plugs) One of the motor hangers were broken on my machine, I removed the other one and then slipped the motor out. Removed the broken hanger and securing screws and the old rubber grommets, slipped the coupling out (had to leverage out with a large flat screwdriver). Installed new coupling and rubber on the gearbox side, 4 grommets on the motor and the other coupling on the motor. Inserted the hangers on the gearbox side and then mounted the motor. (it is easier if you turn the washer on its back so the drum moves down and gives you more room to drop the motor in from the top), clipped the motor hangers on and fastened the two metal screws, mounted the pump and hoses and reinstalled the dust guard. Turned it right side up and tested before dragging it back into the laundry. Washing again like it did when first bought it in 1998. I would recommend that when a coupling brakes, replace it as well as the hangers and grommets to make sure it has no room for play. Mine broke way too quick as I did the last coupling about a year ago, problem I think was that I had the wrong grommets causing excessive vibration and wear.

top agitator stopped moving

  • Customer: allen from conway AR
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
watched video on facebook, and followed the instructions,one of the easies repairs I have had to do in a long time.

washer not aggitating

  • Customer: jesus from fort worth TX
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
removed the aggitater and the replaced coggs, no difficulties at all ,thanx for the very quick parts delivery

upper agitator not turning

  • Customer: Kenneth from Mystic CT
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
Pull top cap off, removed inner disk, used 7/16 socket to remove bolt and replaced cogs. Thanks for instructions online. Ken

Top Agitator Not Engaging

  • Customer: Robert from Pittsburgh PA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Just follow the partselect video connected to the part! I have tracked down some appliance parts locally in the past but I must say that using partselect was so much easier and educational than driving across town and/or making calls. For $10, the 10yr old washer is back and operational as it should be. It's only about a 15 minute job but after reading other comments here, I went ahead and cleaned the scum(yes you have it too) on the inside of both the bottom and top agitator pieces. If I need appliance parts, I will be back to partselect. Ordered Sun at 930p and got part Tue at 10a. Great Job! Great Service! Good to see it still exists out there.

Top section of agitator not turning

  • Customer: James from Norwalk CT
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Found a video showing repair steps on YouTube. Removed agitator cap, seal and retaining nut. Replaced old cogs and reassembled.

top part of agitator did not move clothes. also did not spin clothes good.

  • Customer: lisa from springfield MA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
with socket and rachet with adapter took me like one min. to take off part about one min. to take it apart to get to cogs. and about two mins. to put back together. i say it took 15 to 30 mins. because while parts were off and apart i cleaned them all before putting back together. can't beleive such little parts caused so much trouble. machine runs like new now. thank you

washing machine not washing

  • Customer: Richard from Bradenton FL
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
pulled lid off[fabric softner already removed], removed 7/16 bolt, pulled up, removed dogs, replaced with new, reassembled,and WIFE HAPPY!!!

top portion of agitator was not working

  • Customer: Sean from Pittsburgh PA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
$3 part and 15 minutes and the problem is fixed.

agitator cogs were wore out

  • Customer: richard from crestview FL
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
I had to pry cap off top of agitator. Using a 9/16 socket a 4" extension 3/8" rachet. I loosened the nut holding the top of agitator to the bottom. The reached into the opening and slide the cog holder out. Removed the reainer ring and slide the cogs out. Installation is the reverse. total time less than 15 mins. My agitator is now agitating. Thanks

No longer spinning

  • Customer: Terri from Sahuarita AZ
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Repair went really well thanks to the video PartSelect had posted with the drive motor coupling. It showed me how to take machine apart to replace the coupling. Loved the step-by-step instructions. Made it so easy for my son and me to do together and I am a female.

Washer didn't spin one day. Just made a clunking noise.

  • Customer: Stephen from Middlesex VT
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
I first thought that the fan belt came off. Got the cloths out of machine, and tipped on over to look under, where I discovered that there was no fan belt. Looked online for answers, and found that machine was direct drive. Looked around under machine for something damaged or broke. Saw the direct drive coupling was cracked into three pieces. Ordered the part I was 95% sure I needed, and it was at my house in less than 48 hours. Watched a video on how to replace the direct drive coupling. This was amazing and easy to use information. Made me feel like a pro. The video covered everything you could imagine for the repair, step by step. Machine runs now as good as new.

Broken motor coupling

  • Customer: Elwin from Midland Mi MI
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
I unhooked the two motor brackets, dropped the motor down out of the way, separated the coupling into three parts and slid them in place one at a time. I had to tap them a little with the hammer to get them on the shaft. I put the motor back in place and was done. It worked great and took about 20 minutes.

Washer would not agitate or spin, but water would drain.

  • Customer: Dan from San Diego CA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Super easy repair for my 20 year old washer. I have a really small laundry room and was worried about how much of an ordeal this would be. I had just enough room to remove the housing and get to the motor assembly without putting the machine on its side. The repair was just as shown in the video; 2 clips for the pump, 2 screws and 2 more clips to separate the motor from the transmission. I installed the new coupling and was doing a load of clothes in less than 30 minutes. Great service, fast delivery and low price. I will be coming back to PartSelect for my next repair.
All Instructions for the 11012852100
1,396-1,410 of 1,464