Models > 11012852100 > Instructions

11012852100 Kenmore Washer - Instructions

All installation instructions for 11012852100 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the 11012852100
61-75 of 1,464
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No cold water supply/slow cold water fill

  • Customer: Andrew from Virginia Beach VA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 13 of 14 people found this instruction helpful
Unscrewed the two screws that hold the water lines to the valve. Unscrewed and lifted the control panel, popped the two spring clips that hold the back panel against the housing. Pulled the valve just outside the back panel. Took off the internal water line and moved it over to the new valve. Took off both hot and bold electric plugs and moved them to the new valve. With the old valve off, I sled the new valve into place and screwed it to the back panel. Put the spring tabs back on the back panel and screwed the back panel back together. Plugged it in, attached the water supply lines and tested it. Worked fine.

bad lid swithch, problem with spin cycle

  • Customer: Bill from Beaver Dam KY
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 17 of 27 people found this instruction helpful
remove 2 screws that hold timer section
remove large clips that hold lid section
repace lid swich and put back together
works good

Lid Switch Asembly broke

  • Customer: Brooks from Plano TX
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 14 of 18 people found this instruction helpful
First off I would highly recommend the review by Dennis From Evans City PA. This was quite helpful.

The problem is the lid switch assembly is glued together and the original part came apart and needed to be replaced. The symptoms described by others were accurate so we opted to replace it.

On my machine there are two screw on the front corners of the panel where the dials attach to the top of the washing machine. I removed those two screws and by lifting up and forward was able to move the whole thing out of the way.

You should see the connection from the dial panel running down into the wash basin. This is where you will unplug the old switch and replace it with a new one. There are little plastic clips that hold it in place, but you can squeeze them with your fingers to remove it from the panel.

In order to get access to the underside where the wires are connected you will need to remove two clips that hold the back pane to the rest of the sheet metal. In my case I wasn't quite prepared for the entire frame to move but once the clips are removed the back panel is completely removed and you can pull it forward to gain access to the underside.

Once you are able to get underneath you will see a screw that holds the ground wire. This is the one that you may need pliers to remove. There are two screws that hold the switch in place but you can access them at any time. I had already removed the old screws by this point. This should leave the switch disconnected from everything and you can install the new one.

Now just connect everything back together. The two screws for switch where the lid hits. Connect the ground wire and run the the connection back to the top portion where it will connect back up to the top panel.

I would add that there are two thin plastic strips that ran vertically up the back fo the back panel that meet the outer casing. I had to re-seat these before putting the clips back on the top.

Broken Lid Switch

  • Customer: Andrew from San Rafael CA
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers, Socket set
  • 12 of 13 people found this instruction helpful
Washing machine is in a closet - tight space - was able to disconnect switch panel following other instructions, 2 screws on back, vertical // 2 screws near top corner on back, horizontal.

Pulled switch box off, could not get top sheet of washer off though, needed to detach side panel from back panel and lean the washing machine exterior panels fwd, and reach in from the back to disconnect the swicth ground, then pulled the lines, and disconnected the switch.

Then while still leaning the unit fwd, reconnected the ground for the new switch assemply, got it in the small clips leading back to control panel, fed the switch back into the control panel and reconnected.

Then, leaned unti back into place and got the panels lined up again, reset the control box, fiddles with the s clamps, and just tightened up the 4 screws.

Done.

Machiine would fill with water and then stop cycle. I determined that it was the lid switch because that is the sam e thing th emachine does when the lid is up.

  • Customer: Louise from Bridgewater NJ
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 14 of 19 people found this instruction helpful
Followed some very handy instructions I found on the web.

First unplug machine and next back off the screws in the back of the plastic end caps holding down the control panel.
Then slip a putty knife under each of the front corners to release the panel so it can flip back
exposing the lid switch wiring harness clip connector.
Release the lid switch clip connector from the wiring harness.
Next release the two brass colored clips that hold the top to the sides.
Remove sides.
Remove screws holding lid switch and unclip switch from back of top nd from under top .
Remove switch and replace with new one.
Reverse order reassembly making sure the four base tabs of the sides are in the four slots in the machine base frame.
Reinstall brass clips.
Make sure new switch is clipped to the control panel harness.
Screw down corner screws in control panel end caps.
Done.

Thank you PartsSelect for your pormpt, courteous, and informative service.
You also had the lowest price and fastest delivery.
Well done!

Washing machine leaking water

  • Customer: John from Oklahoma City OK
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Screw drivers
  • 12 of 14 people found this instruction helpful
First, I'm glad I found PartSelect. The previous posts for this repair told me exactly how to replace the pump: I unplugged the washer and moved it out away from the wall (did not need to disconnect water hoses). Then I tilted the washer back and propped it up so I could get underneath. Using pliers, slid hose clamps back and disconnected hoses from pump. Using a screwdriver, popped off two clips, top and bottom, that hold the pump in place. Pump then slides right off the shaft. Installation is the reverse. Make sure you align the shaft with the pump. Delivery of my part was FAST - ordered it and got it the next day!

Lid Switch broke off at screws

  • Customer: Dale from West Branch MI
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 11 of 11 people found this instruction helpful
First off it was much easier after watching the video that was on PartSelect website. It was a very good description of how to do the repair. The main thing is to have enough room to be able to move the washer around and be able to get around it.. Our washer and dryer are in our 1/2 bath so we had to completely unhook the dryer to move it out of the way to have room to work around the washer.. It was still a tight squeeze but it was pretty quick and easy once we got the area where the lid switch is attached. The only trouble we had was putting the front of the washer back on the tub correctly. That was mainly in part with not having enough room to move around. It was easy enough that is was worth saving the service call from the repairman. The most help was watching the video. Thanks PartSelect for your help.

Top section of agitator not turning

  • Customer: John from Stone Mountain GA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 11 of 12 people found this instruction helpful
Found directional gogs broken. Searched washer model # on PS.com and easily found schematic drawing. Received parts in a couple of days. Removed agitator with one nut, and other parts just pulled apart. Replaced the cogs and other parts which were not really broken....just worn. Everything went back together easily, and I was done! Parts Select saved me a LOT of time, and especially money, than if I had called a repair co. THANKS!

Cold water flowed slowly

  • Customer: Timothy from Springfield VA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 11 of 12 people found this instruction helpful
First, be sure to take the washer apart properly! The first time I fixed my washer I took it apart the hard way to change the clutch, and believe me it took longer to put it back together!
This time I was replacing both the water inlet valve and the hose leading to the disperser.
First remove the two screws holding down the control panel. It then flips back and hangs out of the way behind the washer. Then remove the spring-clip holding the rear plate to the body of the washer, one on each side under the control panel.
Next you need to remove the screws holding the body down to the base at the rear of the machine.
I then tipped the body of the washer forward and let it rest on a bucket so I didn't have to take it completely off. Then it is easy to access the hose and the water inlet valve. Shut off the water and remove the supply hoses to the washer. Remove the two screws holding the water inlet valve to the rear of the washer using a nut driver. Next remove the wires to teh inlet valve, making sure to note which one is cold and hot, and which orientation they are. Mine was yellow on top and brown on bottom. Next remove the springs clamps holding the hose on. Replace the hose re-using the same clamps. Replace the water inlet valve reverse the process to re-assemble the washer. Tilt the body back on, put the screws in the base, clamp the back to the body, flip the contorl panel back over and insert the screws. Reattach the water supply lines and you are done!

Leaking drain hose

  • Customer: Steve from Cypress CA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers
  • 11 of 13 people found this instruction helpful
First I removed hose from drain, next I loosened the clamp at the drain hose connection at the washer. Removed hose. Have rags/towels as there is some residual water that will spill out of the washer. Reinstall in reverse.

machine was out of balance

  • Customer: RUSSELL from SOUTHOLD NY
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 14 of 22 people found this instruction helpful
Removed the washing machine from the wall and found a broken spring on the floor. Began disassembling the unit before accessing your sight. (Later I viewed your video of the more simple dis assembly).Used your parts breakdown to identify the 6 parts I needed (3 springs and 3 retainers),and ordered them. They arrived on time and as per the video, installed them with ease and reassembled the unit. My wife is very happy. Thank you, Rusty

would not spin properly even with new coupling

  • Customer: david from o AL
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers, Socket set
  • 12 of 17 people found this instruction helpful
Removed capscrew in end of agitator shaft took cover off machine-[ unscrewed two screws holding down control panel, hinged back, pryed retaining clips out, rocked back machine cover.]
Removed motor mounting clips and pump hoses, swinging motor and pump out of the way. Removed 3 capscrews holding transmission, pulled transmission towards me removing agitator shaft, disassembled clutch assembly - removing one cirlip then another, installed new clucth parts in same order

unbalanced load...knocking sound.

  • Customer: Edward from Easthampton MA
  • Difficulty: A Bit Difficult
  • Time to Complete: More than 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 11 of 14 people found this instruction helpful
Unbalanced load was creating a knocking sound (as if the clothes load was unbalanced). Dismantled the washer to find that one brackets had rusted out. [FYI: 3 bracket at 120 degree apart (for the 360 degree circle)]. I found that the hole (on the bracket) where the spring holds was gone. Purchased parts. Replaced them (spring, bracket, screw). Reassembled washer then ran wash for a cycle. Successful fix.

Agitator moves freely in both directions

  • Customer: James from NAPERVILLE AL
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Wrench set
  • 10 of 12 people found this instruction helpful
First I removed the softener bin by pulling it up and off, then I removed the plastic seal by pulling it up and out, then I removed the 1/2 inch bolt with a ratchet and extension, then I removed the upper and lower agitator assembly from the machine and seperated the two by putting my feet on the lower agitator to hold it to the floor and pulling the upper agitator fast and firmly.
Sitting on top of the lower agitator I found the dog ear assembly. I pulled the dog ear assembly off and removed the yellow cap and existing dog ears.
Assembly was reverse.

tub off center, rubbing on outer tub in spin

  • Customer: Charles from Rose Bud AR
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers
  • 9 of 9 people found this instruction helpful
turned the washer on it's back and shoved the tub to the side to release pressure on a spring ,pulled it loose and installed new one. this worked for the back two then turned washer on it;s face and repeted the process on the front spring.
Washer works great now.
All Instructions for the 11012852100
61-75 of 1,464