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Models > 11012502100 > Instructions

11012502100 Kenmore Washer - Instructions

All installation instructions for 11012502100 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the 11012502100
1,366-1,380 of 1,466
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it was so easy, even my wife said she coud'v none it

  • Customer: Manuel from Lincoln, CA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
I just followed the steps on the video, I was surprised how fast I got the parts within 24 Hrs . Thanks

Top of agitator was free to rotate in either direction and did not work properly.

  • Customer: Dean H from KENNEWICK, WA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
The top of the agitator pops out and leaves the fastener(a 17mm bolt) open at the bottom of a 6 inch or so opening in the top piece. That bolt comes out with a socket extension and the top comes off. Replacing the dogs is just a case of sliding a retainer ring down, removing the broken dog pieces and replacing with new dogs. Reverse the disassembly process to reassemble the unit. Now, it works great.

Agitator not moving consistantly

  • Customer: Dennis from Concord Twp, OH
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
Removed softener dispenser from agitator. Removed 1/2" bolt from inside agitator and removed top half of agitator. Removed cog assembly. Used screw driver to pry slip ring up 1/4 " to access directional cogs. Replaced cogs, pushed slip ring back into place. Reassembled agitator in reverse order of disassembly.

agitator cogs

  • Customer: Evelyn from Rochester, NY
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
Fairly simple just had to take off agitator top. Unscrew a plastic bolt using a 1/2 socket extension. Pull that part or which had a spring under it take out agitator hold which your old ones probably have broken off from take them replace with new ones and put every thing back reverse order. .

Agitator stoped turning, needed to replace directional cogs

  • Customer: Dawson from Fort Benning, GA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
It's pretty easy all I had the news just pop off the, frabric softner container, but the small plastic cap could not be pulled out by hand or neddle nose plyers. I used a hex key to hook under the plastic loops and gripped the other end with vice gripps. After the plastic cap came off I used a socket wrench to remove the one bolt and this only came out very easy. Then remove the small cylinder and had a directional COGS and it was easy to replace and reassemble

agitator would not spin

  • Customer: Pat from Breaux bridge, LA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Wrench (Adjustable)
  • 0 of 0 people found this instruction helpful
Took agitator apart as shown in video, changed the agitator dogs, put agitator back together. Works great.

Upper agitator assembly quit working

  • Customer: Joseph from Newnan, GA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
Removed cap from top of agitator, then used socket and extension to remove bolt which attaches agitator to shaft. There was soap residue accumulated on upper and lower agitator so I decided to remove that residue first. It took about 30 minutes to remove the soap residue with liquid detergent and a dishwashing sponge. Next replaced the agitator directional cogs per the video and installed the new washer on the bolt. After the lower agitator was back in place, the new thrust spacer was installed and lubricated with silicone grease, then the upper agitator assembly was re-installed per the vido. Put the cap back on the agitator and now the old Kenmore is running like new again. Before discarding your old washer, try to fix it. The new "energy saver" machines use as much water and run twice as long to do the same job. With the videos and troubleshooting aids provided by PartSelect you should find that most Whirlpool and Kenmore washers are not very hard to repair.

Agitator didn't spin but everything else worked.

  • Customer: Kenneth from Phoenix, AZ
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Wrench set
  • 0 of 0 people found this instruction helpful
The youtube explanation on how to repair was great, especially the instruction to lift up on the bluish plastic ring (to detach the softener dispenser), and not to tighten the bolt too much when reassembling matters.

top half of the 2-part agitator slipping (not turning) due to stripped teeth on these cogs.

  • Customer: Alan G. from Groves, TX
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
removed the softener dispenser, gently pried off the top with screw driver, loosen nut and lift off the unit holding the cogs. On our (Kenmore, series 90) there was a small retaining ring to hold the cogs in place. Removed retaining ring (no tools), and cogs (one at a time). Replace each old cog with the new one, being careful that it's not upside down or backwards. reassemble. test. rejoice! This $3 part plus $7 S&H - saved a $100 house call from the appliance repair man.. YouTube & PartSelect = super Combo! Thanks!

ajitator cogs were wore and need replaced

  • Customer: Steven from Fayetteville, PA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
pulled the fabric softner dispenser off, took a flat tip screw driver to pop the cap off. which the piece inside that held the cogs just took a long nose pliers to grip frimly but not to hard and turned it loose then lifted the unit out that had the cogs. the cogs was held on by a small plastic ring that just slipped up over the unit then you can replace the cogs. to put back together do the directions in reverse

Agitator spun freely both ways and would not agitate

  • Customer: rob from modesto, CA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
I used a small flat head screw driver to pop off the top cap, (since mine does not have a fabric softener dispenser). My 90 series didn't have a screw or a nut holding the agitator on, instead there was a plastic shaft with a half inch square hole in the middle. I didn't have a half inch socket at the time so I used a large flat head screw driver to remove it.(lefty loosy righty tighty) Didn't take no time at all to remove the agitator and replace the directional cogs.

Washer would not agitate and noises.

  • Customer: Thomas from Vidor, TX
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Pop off soap dispenser, with a flat blade screw driver remove the cap on the top of the agitator. remove the cam,then remove the retaining ring on the bottom that hold the cods in place, and replace the cods. Very easy.

Agitator cogs broken

  • Customer: Arnold A from Greers Ferry, AR
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
Followed instructions on WEB site, they were very easy.

cogs wornout i overload too much

  • Customer: george from middleburg, FL
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
watched the video piece of cake good job guys

agitator would not turn (agitate) during wash cycle

  • Customer: Lissa from Gunnison, CO
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
Remove protective cover and inner seal with gasket from top of agitator. Use socket set with extension to reach bolt in bottom of agitator and loosen bolt. Remove assembly from washer. Take out interior disk and remove broken agitator directional cogs. Replace with new directional cogs. Reassemble parts in reverse order. Easy Peasy,took about 5 minutes.
All Instructions for the 11012502100
1,366-1,380 of 1,466