Models > 11012502100 > Instructions

11012502100 Kenmore Washer - Instructions

All installation instructions for 11012502100 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the 11012502100
1,366-1,380 of 1,455
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top part of agitator would not turn

  • Customer: WILBERT from ARNOLD MO
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
used socket wrench with an 8in extension to remove agitayor bolt that was under cap on top part of agitator. was back together in about 15 min.correct parts were shipped in record time.

Top portion of agitator was not turning.

  • Customer: Gary from Humble TX
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Socket set
  • 0 of 0 people found this instruction helpful
Removed and took apart agitator and replaced directional cogs.

the cam teeth were wore out

  • Customer: Anthony from Rhoadesville VA
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers
  • 0 of 0 people found this instruction helpful
I gave the parts to my wife. Then I took them back and fixed the washer .

Agitator was not turning.

  • Customer: Tabitha from Mitchell GA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set, Wrench(Adjustable)
  • 0 of 0 people found this instruction helpful
The repair went very quick and easy. What made this repair so quick and easy is because of the very prompt and quick shipping of the replacement part from this company. This was my first experience with this company and will always use in the future. I ordered the part one day and the very next day I received the part. Great job to this company!!!!!

Agitator no longer agitates

  • Customer: Darrell from Frisco TX
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
DIAGNOSIS 1) Popped off the agitator cap. 2) Used a 1/2" socket extension driver to back out the plastic retention nut 3) removed the agitator and poured all the little plastic pieces into my hand 4) googled up the agitator assembly by model number, led me to Part select website 5) identified the plastic pieces as "dog ears" 6) ordered new dog ears for just under $4 REPAIR 1) waited 3 days and got dog ears in the mail 2) had a beer and opened the mail 3) inserted the dog ears into agitator assembly according to the picture on Part Select web site 4) had another beer 5) installed the agitator back into the washer, tightened the retention nut 5) admired my handiwork with another beer 6) washed a load of clothes DIAGNOSIS TIME - about 15 minutes REPAIR TIME - about 4 minutes plus 10 more to drink the beers

The cogs had worn down and would not engage the agitator to agitate the clothes

  • Customer: Robert from Slidell LA
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
I pulled the dispenser cap off the top of the agitator, then removed the water tight cap from inside, then used a socket and extension to remove the bolt and the top portion of the agitator. The cogs and holder easily came out of the agitator, then the black hold down ring was slipped away from the cogs and the cogs then easily were removed and replace with the new ones. The black hold down ring was then slipped back into place to hold the cogs in and the agitator was reassembled. Works perfectly now and only cost $8.95 and three days for shipping.

My agitator quit working.

  • Customer: Mary from Louisville KY
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
My sons did it and they said it was an easy fix. No problems to speak of. Used my washer today. it worked like it was supposed to.

Top part of agitor would not work properly because of the directional cogs being worn out.

  • Customer: Delores from Warren MN
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
Watched the video on how to repair the problem and did what was instructed to do and the repair was that easy.

Upper agitator not engaging

  • Customer: Bill from Sacramento CA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Disassembled upper agitator to ascertain cause of problem. Agitator directional cogs were worn out. Washer on agitator bolt was also worn off. Replaced those parts along with installing a new thrust spacer and everything works beautifully. Only required a standard #2 flat screwdriver to pop the cover off the agitator and a 7/16 socket on an extension to remove the agitator bolt. Quite a simple project.

Center stack (auger) did not turn with agitator

  • Customer: Ronald from West Chester PA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
I was skeptical that this would take less than 15 minutes, but it actually took closer to 5 minutes! (1) Remove the fabric softener cup from the top of the auger by pulling up on the collar as indicated. (2) Pry the cap off the auger with a small screwdriver. (3) Use a long 1/2 inch socket extender (with no socket on it) to unscrew the plastic retainer for the mechanism at the top of the auger. Remove the mechanism. (4) In the mechanism, there's a thin collar holding in the agitator directional cogs. Pry that collar up to remove it. This was the trickiest part. I was afraid of breaking that collar but it survived. (5) Replace the cogs. (6) Reverse the previous steps.

Washing Machine would not agitate

  • Customer: Frederick from Ellwood City PA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
There are 4 cogs that are in contact with a gear which slips in one direction and catches in the other direction as the agitator oscillates back and forth. Two of the cogs were broken and the agitator would no longer turn thus the cloths would not circulate properly through the wash and rinse cycles. The cogs (dogs), by some manufacture’s name, cost $3.83 and just over 10 dollars total including S&H.
There is also an excellent video on the PartSelect site which shows exactly how to remove the agitator, dismantle and then reassemble it. The cogs were simple to replace.
I would not have had the slightest idea how to do this without the video. My first thoughts, when I saw that the agitator wasn't working were A:Oh no I'm going to need to tear the washing machine completely apart to fix the problem or B:Replace the whole washing machine.....I'm sure there are many folks who would have just given up and used plan B. This is a great Website! I'm sure I'll be back here for other household repairs.

Cogs were worn out

  • Customer: tom from salt lake city UT
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
Because your video was done so well, it only took about 10 minutes to make the replacement. I was really impressed when my tracking notice was e-mailed it included the link to the instructional video. I will recomend your web site to others.

Machine not agitating

  • Customer: Joeseph from Fort Lauderdale FL
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
Easy as 123... unscrewed the top agitator, removed the parts and replaced. This part cost me about $3.00 and the repair call the last time was $250.00. I guess I would call it a profitable day!

Upper Agitator Not Agitating

  • Customer: ENRIQUE from LOS ANGELES CA
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
From the central column, pull off the fabric softener dispenser (of course, with the machine off). Reach in and pull out the seal (looks like a diaphram). Using a socket, undo the bolt and pull out the plastic ratchet assembly. I found the 4 dogs in bad condition, ordered them, and received them in a couple days. Replace the old dogs and reassemble. Only the bolt requires a tool. Much simpler and cheaper than I had anticipated.

when washing the clothes would not agitate

  • Customer: genevieve from essex MD
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
replaced the agitator directional cap by simply removing the top of agitagor. unscrewing a bolt, slipprd off broken peice, slid new peice in place, and rescrewed it in. Voila washer runs and agitates as it should
All Instructions for the 11012502100
1,366-1,380 of 1,455