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Models > 11010852991 > Instructions

11010852991 Kenmore Washer - Instructions

All installation instructions for 11010852991 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the 11010852991
1,396-1,410 of 1,475
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Unit did not spin

  • Customer: David from Denver, NC
  • Difficulty: Easy
  • Time to Complete: More than 2 hours
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Pretty simple task, and pretty much followed hints in the video provided by the web site. Unit worked fine after replacing the parts. Most awkward part of the job was getting cabinet back into position to secure to the base. A bigger working space or a second pair of hands would have helped in securing cabinet. Only took over two hours (working slow) because cabinet kept sliding out of position while trying to secure.

Water pump was cracked and leaking water

  • Customer: Wes from Dallas, GA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers
  • 0 of 0 people found this instruction helpful
Turned washer on back, inspected pump area for leak and found crack in pump. Replaced cracked pump with new pump from PartSelect, which arrived promptly. Washer was only down for 3 days and turnup only cost me the price of the part.

Every time my wash got to the rinse or spin cycle it would stop running. I had to manually push the lid switch down and hold it in place to finish the load.

  • Customer: Donna from St. Peters, MO
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
I followed the repair video to the tee! I took my tablet and placed it next to the washer and paused it in between steps long enough for me to do each step then started it again. Worked like a charm. I am 63 and did it all by myself with the help of your video. Had it done in under 30 minutes.

Leak from waterpump

  • Customer: Ronald from Tewksbury, MA
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
Saw your video on how to install a waterpump. It made my life very easy.

Washer Leaking Water

  • Customer: John from Rifle, CO
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
Wacthed repair video online found problem ordered part 3days later part came installed worked like a charm smootest repair ever thanks john I told a neighbor about your service

not spining at full speed

  • Customer: mike from la porte city, IA
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
this repair was really easy to do and did not take long. i used the video on whirlpool.com made it really easey. washer works like new.

The washer would not spin or drain

  • Customer: Lyn from McKinney, TX
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Screw drivers, Wrench set
  • 0 of 0 people found this instruction helpful
I must say I thought I was about to tackle something way over my ability. I went on your website and saw someone else's comments and instructions. WOW after that it was mush easier :) I knew as a female this could not be hard to do, so I went for it! I was able to complete the job in 2 hours (had a little trouble getting to the washer to work on it) I am now doing my wash YAHOO! Thank you so much for posting others experiences and instructions because it helped me to get the job done on my own.

The agitator was not working in the washing machine.

  • Customer: BOBBI from SOUTH AMHERST, OH
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
I used the flat screwdriver to pop off the top of the agitator. then I used my socket wrench with extension to remove the bolt holding the top of the agitator to the bottom agitator. I pulled out the small piece that holds the agitator cogs. The agitator cogs were sheared off. I used my screwdriver to remove what was left of them, cleaned up the unit, then installed the new cogs. Re-insert the piece into the agitator unit and tighten the bolt back. Popped the lid back on top and ran a load of laundry to test. It works perfect! Although the teeth are pretty worn on the agitator as well, so I'm looking to buy a whole new agitator unit next. Very easy fix!!

agitator was not spinning

  • Customer: andrew from forest, MS
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
well the replacement of the directional cogs was easy, once i was able to separate the the top and bottom half of the actual agitator. What i could not find out about my whirlpool gold was their was 4 plastic tabs that held the whole cog assembly onto the agitator. i could not pull it apart like all the videos were showing, until i took it to a repair shop and he showed me. After i used a hammer with a screwdriver to break the plastic tabs, it popped right apart. The actual repair only took about 30 min. once i was able to get the agitator apart.

The directional cogs wore out

  • Customer: JOHNNY from NEW YORK, NY
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
I first watched the provided video and proceeded to follow those instructions. Pretty simple, actually. thanks for your help, partselect.com

Water Leaking from pump while emptying

  • Customer: Anthony from Yonkers, NY
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
Tilt the washer back enough to access the bottom of the washer. Remove two hose clamps with pliers,then remove 2 hoses attached to pump. Remove two metal spring straps and remove pump. reverse to install.

Leaking water pump

  • Customer: Linda from Neenah, WI
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
Let me start by saying that I only had to wait one day for the new water pump. Awesome! Once I figured out how to accessed the waterpump, the real challenge began. The washer had been leaking for some time and removing the old pump turned out to be more difficult than expected. The bottom clip used to secure the pump was completely rusted. It took some effort to remove the old pump but it finally came off. Once it was removed, I discovered why it was so difficult. The drive shaft from the motor was so rusted that a groove had been worn into it. I ended up using a metal file to smooth off the rust in order to install the new pump. With a bit of coaxing, I was able to install the new pump, re-attach the hoses and re-assemble the machine. It works like a charm now. No more leaking! Yeah!

Hanger on motor broke and destroyed the coupling

  • Customer: Andre from Torrance, CA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Turned machine on it’s back after removing the hose that goes to the drain, removed the bottom dust guard, I removed the hoses (take a picture before removing things so you know how to orient them when putting it back together) and drained the water first but this is not necessary (there are YouTube videos where they suggest removing the outer case, unclipping the pump and then removing the motor. This would be optimal as you don't need to deal with the water running out of the washer when you remove the hoses). Removed the 4 electrical connectors (multi-plug, 1 x two prong plug and 2 capacitor connector plugs) One of the motor hangers were broken on my machine, I removed the other one and then slipped the motor out. Removed the broken hanger and securing screws and the old rubber grommets, slipped the coupling out (had to leverage out with a large flat screwdriver). Installed new coupling and rubber on the gearbox side, 4 grommets on the motor and the other coupling on the motor. Inserted the hangers on the gearbox side and then mounted the motor. (it is easier if you turn the washer on its back so the drum moves down and gives you more room to drop the motor in from the top), clipped the motor hangers on and fastened the two metal screws, mounted the pump and hoses and reinstalled the dust guard. Turned it right side up and tested before dragging it back into the laundry. Washing again like it did when first bought it in 1998. I would recommend that when a coupling brakes, replace it as well as the hangers and grommets to make sure it has no room for play. Mine broke way too quick as I did the last coupling about a year ago, problem I think was that I had the wrong grommets causing excessive vibration and wear.

Washer was not agitating or spinning

  • Customer: Michelle from Fallbrook, CA
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Looked up on youtube for directions, it was a very simple job. The part came very quickly, and was completely painless.

My washing machine leaked

  • Customer: Rachel from Jordan Valley, OR
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
I followed the instructions on youtube and replaced the drain pump. It was so easy!!! I am so proud of myself and so is my husband! I took off the cover and simply replaced the drain pump. I am such a stud! :)
All Instructions for the 11010852991
1,396-1,410 of 1,475