Models > 11010852990 > Instructions

11010852990 Kenmore Washer - Instructions

All installation instructions for 11010852990 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the 11010852990
1,351-1,365 of 1,469
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Top agitator would not turn during the wash cycle, and I could spin it freely in both directions while the washer was not in use.

  • Customer: Richard from Wareham, MA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Popped off the fabric softener dispenser with a medium flat tip screwdriver. Removed the agitator screw with a 7/16 socket. Pulled out the agitator assembly. Pulled out the agitator cam assembly. Removed the 4 worn directional cogs/replaced with new ones. Reassembled in reverse order.

Agitator did not work right.

  • Customer: Ernest from Randolph, NY
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
The installation of the new parts was easy to put in. No problem after I figured out how to do it. The parts came really fast and we were very happy with the service.

agitator not spinning

  • Customer: Don from Phoenix, AZ
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Simply removed the agitator and replaced dog ears. Really easy!

Machine not agitating

  • Customer: Joeseph from Fort Lauderdale, FL
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
Easy as 123... unscrewed the top agitator, removed the parts and replaced. This part cost me about $3.00 and the repair call the last time was $250.00. I guess I would call it a profitable day!

The top two-thirds of the agitator didn't agitate.

  • Customer: Zella from Rio Rancho, NM
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
After a little research on line, I knew to remove the fabric softener cup, pull out the clear plastic divider, unscrew the agitator bolt, pop off the construction clips, slide a plate down a bit, remove the old cogs, put in the new, return all the pieces to their places, screw the bolt back in place and now it works perfectly. I also bought a cabinet clip, spacer & screw that I will use at a later date. This repair went quickly and easily.

Upper Agitator Not Agitating

  • Customer: ENRIQUE from LOS ANGELES, CA
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
From the central column, pull off the fabric softener dispenser (of course, with the machine off). Reach in and pull out the seal (looks like a diaphram). Using a socket, undo the bolt and pull out the plastic ratchet assembly. I found the 4 dogs in bad condition, ordered them, and received them in a couple days. Replace the old dogs and reassemble. Only the bolt requires a tool. Much simpler and cheaper than I had anticipated.

when washing the clothes would not agitate

  • Customer: genevieve from essex, MD
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
replaced the agitator directional cap by simply removing the top of agitagor. unscrewing a bolt, slipprd off broken peice, slid new peice in place, and rescrewed it in. Voila washer runs and agitates as it should

Top part of agitor would not work properly because of the directional cogs being worn out.

  • Customer: Delores from Warren, MN
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
Watched the video on how to repair the problem and did what was instructed to do and the repair was that easy.

Upper agitator not engaging

  • Customer: Bill from Sacramento, CA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Disassembled upper agitator to ascertain cause of problem. Agitator directional cogs were worn out. Washer on agitator bolt was also worn off. Replaced those parts along with installing a new thrust spacer and everything works beautifully. Only required a standard #2 flat screwdriver to pop the cover off the agitator and a 7/16 socket on an extension to remove the agitator bolt. Quite a simple project.

Cogs worn noisy and unbalanced upper agitater

  • Customer: Edward J from Monee, IL
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Removed the upper sgitster by removing the center bolt to the bottom agitater. Manage to pull the cog housing apartfor inspection. left apart and ordered the new cogs. received the cogs within 30 hours and reassembled the unit and bolted it back to the main agitater. works perfect. great service. Thanks Ed PS Now my 97 year old mother in law can keep washing clothes. Shes happy again.

cogs needed to be replaced

  • Customer: Charles from Madison, OH
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Removed the cap and the unit that held the cogs or dogs. Replaced and reassembled. Took about 5 minutes.

Agitator wouldn't turn

  • Customer: Simone from Danville, ME
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
Removed the agitator and the broken directional cogs. Ordered the new ones; recieved them within a couple of days. Replaced the cogs; in no time the washer was working like new.

washer agitator wasn't working properly

  • Customer: Francis from Valley Lee, MD
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
I followed the video clip that showed how to make the repair that was attached to the email sent from Patrselect notifying me that my part had been shipped. The video clip was excellent and no other instructions needed. Thanks

top portion of agitator free spinning

  • Customer: gregory from camp hill, PA
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
Removed center top cap/sofetner dispenser. Removed center shaft bolt. Pulled off the top agitator section from bottom portion. Inside the upper agitator is the inner housing for the cogs, pushed right out. Remove cog retainer plastic ring. Careful, the cogs freely fall out and it a little tricky when reassembling. Reassemble every (cogs go in only one way), place the upper agitator back down and over lower portion in machine. Now Put the bolt back in place. Here's the tricky part. You will need a magnetic tip driver or socket to hold the bolt until you have it started because it sits in recessed "well" area. I used a dab of regular Elmer's glue from bolt head to socket. Worked like a charm. Be careful not to over tighten bolt. Remember, upper agitator should free spin one direction and "catch" in the apposing direction.

The agitator top did not turn

  • Customer: Michael from Columbus, OH
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
The Whirlpool website provided an excellent repair video, showing a step by step procedure for making this repair. I did have to clean the old parts but other than that i just followed the video. I used a socket to loosen a single bolt holding the agitator,I pulled it apart, replaced the cogs, and then put it back together.
All Instructions for the 11010852990
1,351-1,365 of 1,469