Models > 11010852990 > Instructions

11010852990 Kenmore Washer - Instructions

All installation instructions for 11010852990 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the 11010852990
1,141-1,155 of 1,458
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The directional cogs wore out

  • Customer: JOHNNY from NEW YORK NY
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
I first watched the provided video and proceeded to follow those instructions. Pretty simple, actually. thanks for your help, partselect.com

agitator cogs were wore out

  • Customer: richard from crestview FL
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
I had to pry cap off top of agitator. Using a 9/16 socket a 4" extension 3/8" rachet. I loosened the nut holding the top of agitator to the bottom. The reached into the opening and slide the cog holder out. Removed the reainer ring and slide the cogs out. Installation is the reverse. total time less than 15 mins. My agitator is now agitating. Thanks

Agitator Stopped rotating, because the ends of directional cogs had worn down.

  • Customer: Cliff from Lexington KY
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
Lift off the agitator top with hands. Use socket with long extension to reach to center, unscrew bolt that holds the agitator to the shaft. Lift agitator out, slightly tap with hand so it will come apart to get to the 4 small directional cogs. At this point I used soap & water to clean all parts. I found the Thrust spacer was cracked. Ordered parts and they came in 3 days. You can just set the thrust spacer back in place using the diagram supplied with the parts. With the agitator upright I positioned the 4 cogs in place, and used a stiff wire to pull up into position, turned whole thing upside down, and matched the groves. I then flipped the agitator upright and set back in washer and bolted back into place. Works like new. Thats the way I did it. A good diagram is including with the parts.

ajitator cogs were wore and need replaced

  • Customer: Steven from Fayetteville PA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
pulled the fabric softner dispenser off, took a flat tip screw driver to pop the cap off. which the piece inside that held the cogs just took a long nose pliers to grip frimly but not to hard and turned it loose then lifted the unit out that had the cogs. the cogs was held on by a small plastic ring that just slipped up over the unit then you can replace the cogs. to put back together do the directions in reverse

was not agitating

  • Customer: charles from grand island FL
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Pliers, Socket set
  • 0 of 0 people found this instruction helpful
Pulled the top off the agitator, used the pliers to pull off the seal, used the socket to get the bolt off , pulled the rest of the agitator off and replaced the directional cogs. Put it back together in reverse. Piece of cake. Beats paying a repair man.

Agitator not agitating (spun freely)

  • Customer: Kelly from Register GA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
I watched the short video that was in the email with my order confirmation and all turned out well.

Used machine, unknown age, with zero upper agitator motion. The upper agitator could be turned easily in either direction.

  • Customer: Calvin from Homestead FL
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
Age and condition of the washer were unknown. I had no agitator grease available. I went for just the replacement of the Agitator Directional Cogs. I reviewed the video for replacing the whole kit. Removed fabric softener dispenser and the seal below. The seal needed to be cleaned. Removed the 7/16" bolt with a socket and extra long extension. Removed the agitator. Pulled off upper agitator. The part that holds the cogs is in about the center of the upper agitator. It also needed to be cleaned. One original cog was broken the other were past needing to be replaced. Replaced the cogs and the retainer. There was some effort with getting the upper agitator down far enough to re-install the bolt. That was just a slight alignment issue. The other parts were put back in place.

Agitator not working

  • Customer: Kevin from Morris IL
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 0 of 0 people found this instruction helpful
It was simple. Removed one bolt slid off retainer replaced cogs. Less than 15 minutes.

agitator would not spin

  • Customer: Pat from Breaux bridge LA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Wrench(Adjustable)
  • 0 of 0 people found this instruction helpful
Took agitator apart as shown in video, changed the agitator dogs, put agitator back together. Works great.

Upper agitator assembly quit working

  • Customer: Joseph from Newnan GA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
Removed cap from top of agitator, then used socket and extension to remove bolt which attaches agitator to shaft. There was soap residue accumulated on upper and lower agitator so I decided to remove that residue first. It took about 30 minutes to remove the soap residue with liquid detergent and a dishwashing sponge. Next replaced the agitator directional cogs per the video and installed the new washer on the bolt. After the lower agitator was back in place, the new thrust spacer was installed and lubricated with silicone grease, then the upper agitator assembly was re-installed per the vido. Put the cap back on the agitator and now the old Kenmore is running like new again. Before discarding your old washer, try to fix it. The new "energy saver" machines use as much water and run twice as long to do the same job. With the videos and troubleshooting aids provided by PartSelect you should find that most Whirlpool and Kenmore washers are not very hard to repair.

Agitator didn't spin but everything else worked.

  • Customer: Kenneth from Phoenix AZ
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Wrench set
  • 0 of 0 people found this instruction helpful
The youtube explanation on how to repair was great, especially the instruction to lift up on the bluish plastic ring (to detach the softener dispenser), and not to tighten the bolt too much when reassembling matters.

top half of the 2-part agitator slipping (not turning) due to stripped teeth on these cogs.

  • Customer: Alan G. from Groves TX
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
removed the softener dispenser, gently pried off the top with screw driver, loosen nut and lift off the unit holding the cogs. On our (Kenmore, series 90) there was a small retaining ring to hold the cogs in place. Removed retaining ring (no tools), and cogs (one at a time). Replace each old cog with the new one, being careful that it's not upside down or backwards. reassemble. test. rejoice! This $3 part plus $7 S&H - saved a $100 house call from the appliance repair man.. YouTube & PartSelect = super Combo! Thanks!

Agitator spun freely both ways and would not agitate

  • Customer: rob from modesto CA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
I used a small flat head screw driver to pop off the top cap, (since mine does not have a fabric softener dispenser). My 90 series didn't have a screw or a nut holding the agitator on, instead there was a plastic shaft with a half inch square hole in the middle. I didn't have a half inch socket at the time so I used a large flat head screw driver to remove it.(lefty loosy righty tighty) Didn't take no time at all to remove the agitator and replace the directional cogs.

Washer would not agitate and noises.

  • Customer: Thomas from Vidor TX
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Pop off soap dispenser, with a flat blade screw driver remove the cap on the top of the agitator. remove the cam,then remove the retaining ring on the bottom that hold the cods in place, and replace the cods. Very easy.

Upper agitator not turning. Making loud grinding noise.

  • Customer: Jim from Aptos CA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 0 of 0 people found this instruction helpful
Remove top cap to access 1/2" bolt. Remove bolt and pull entire assembly up and off of shaft.Disassemble unit by taking long std. screwdriver to release 2 small locking tabs. Flip over and remove ratcheting upper assemble from larger lower piece.Now you will see the broken cams and be able to replace.Assemble in reverse order.
All Instructions for the 11010852990
1,141-1,155 of 1,458