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Doug
October 12, 2021
Cutting grid wire not getting hot
For model number 10689482998
Hello Doug, thank you for your question. If the cutter grid isn't heating up and cutting the ice slab into cubes, unplug the ice maker and check the wire harness connections between the cutter grid and the electronic control board. Reconnect loose wires and repair broken ones. Part number PS328054. We hope this helps.
1. Remove all ice and drain water pan by removing drain cap. 2. Disconnect waterline and unplug ice maker 3. Set icemaker on a work bench unless you like working on your knees, head down. 4. Remove flip out chute and ice scoop bracket. 5. Remove water pan
... Read moreby removing thumb screws 6. Remove single 1/4" head cap screw that holds plastic cover over pump. 7. Remove discharge hose from pump. Pull clear plastic 1/8" diameter water supply line from notch in left edge of pump base. 8. Remove three cap screws holding pump. Two are visible. The third one is behind the pump and requires an 8" extension on the socket. 9. After the three screws are removed the pump drops down. The electric connection must be unplugged. Pinch the tabs on either side to release the plug. 10. Reverse procedure to install new pump. Unless you have really small hands or love being frustrated, don't bother to reinstall the third screw that is behind the pump. The pump stays in place just fine without that screw. 11. After reinstalling the icemaker, clean thoroughly by washing all inside surfaces with a strong bleach solution. 12. Run a cleaning cycle with one quart of strong bleach solution in the water tray. At the conclusion of the cleaning cycle, drain the water tray. Place unit into service. DON'T FORGET TO CLEAN REGULARLY. If the water supply is not chlorinated molds and algae will develop in recirculation hose.
I removed the 2 screws on each side of the grid and disconnected the electrical plugs attached to the grid. I slid the broken unit out. I then carefully slid the new unit in making sure not to pinch any of the electrical wires. I replaced the mounting screws, plugged the 3 connectors back into place and turned the ice maker back on. I ha
... Read mored ice cubes within a couple of hours
I removed the cutter grid and unplugged the light bulb and wire heating plug ins. I slid the front cover plate off the cutting grid and loosened the screws on the front of the cutter grid and unthreaded the broken, top grid wire, leaving the bottom wire in place as it was in tact. I then threaded the new wire through the cutting gri
... Read mored frame starting in the center and threading right and then left. While the threading was not difficult, the wire was easily kinked. The process up to this point was only 15 minutes or so.
Once it was completely threaded, I worked for a couple of hours trying to smooth and straighten the wire so that is was somewhat taut and straight enough to create symetrical ice cubes. My frustration came in pulling on the wire from the center point to each outside ending point where it was to be wrapped around the screw and the screw tightened back down. The wire was fragile enough that it would break, by the time I was finished I barely had enough wire left to touch the screw let alone hook around the screw. After 3 or four days of successful opperation, the grid quit cutting again. As I took it apart, it was obvious that the weight of the ice was enough to pull the wire, that was already too short, away from the screw. I refastened it again, but think it is unlikely to hold. If it won't hold, I would be hard pressed to purchase another wire. I may bite the bullet and purchase the entire grid mechanism with the wires already installed. Even though the cost of the entire grid mechanism is $200 more than the purchase of another wire, it may well be worth the ease of installation!
