Models > 10644109300 > Instructions

10644109300 Kenmore Refrigerator - Instructions

All installation instructions for 10644109300 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the 10644109300
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KITCHEN AID SIDE-BY-SIDE REFRIGERATOR ICE-MAKER stopped working due to a broken motor assembly.

  • Customer: ANDREW from DURANGO CO
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 26 of 34 people found this instruction helpful
Changing the KITCHENAID MOTOR ASSEMBLY TO THE ICE-MAKER was fairly straightforward. The hardest part was figuring out WHAT was broken and how to fix it. I was determined to save myself hundreds of dollars by doing it myself and avoiding a visit by the 'repairman'.

1.) Went to KitchenAid website to look at Parts List for my side-by-side refrigerator and ice maker assembly (a PDF file, easily downloadable) . The illustrations helped me visualize the assembly and various parts involved.
2.) Removed cover on front of ice maker.
3.) Removed hex-head screw on undersurface of icemaker on the right, which stablilizes a plastic cover for the electrical connector to the ice maker. Once this is off, it's then possible to slide the ice maker out.
4.) Slide the ice maker out from it's 'shelf' in the freezer. You won't be able to completely remove it until you disconnect the power supply.
5.) Disconnect the multi-pin power connector. (It's probably safest to unplug the refrigerator altogether before doing this, but I did not. No exposed metal wiring or connectors. No problems when I did it this way.)
6.) Once the ice-maker was out, remove the white cover from the motor assembly (on the left side of the unit).
7.) Remove the three screws from the black housing of the motor assembly. (This is where I discovered that the connector between the motor and drive-train was broken and needed to be replaced.)
8.) Remove and replace the drive system for the ice cube ejector.
9.) Then reverse the steps to reassemble.

This may seem a bit vague, but it's really quite straightforward once the ice maker is out of the freezer. The replacement motor assembly includes the motor, the motor housing, the drive-train, and the ice-cube ejector. Very easy to re-asemble.

Shopping for and ordering the part took some time since there are so many different after-market parts dealers. In all honesty, I'm glad I decided on PartSelect.com. They had a decent price, safe checkout, and timely delivery. All the essentials of a good online store.

Thanks, and good luck to the next guy who has to deal with a KitchenAid snafu.

No Ice, Water did not fill icemaker

  • Customer: Barbara from Davenport IA
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Screw drivers, Wrench(Adjustable)
  • 28 of 41 people found this instruction helpful
We weren't sure if the problem was in the Water Inlet Valve or in the Icemaker Control & Motor Assembly. The water in the door did work. We removed the Water Inlet Valve & tested it with an Ohm Meter. It tested good so we put it back in. We then ordered the Icemaker Control & Motor Assembly. When it arrived we installed it and waited a few hours but the icemaker still did not fill with water. We telephoned a parts store and were told the problem could be the thermostat or we could replace the whole icemaker. We replaced the whole icemaker.

Ice dispenser would not dispense ice through the door

  • Customer: Larry from Garner NC
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 21 of 23 people found this instruction helpful
First I unplugged the frig, and turned offed the water and ice dispenser using the on/off panel switch. I removed the panel by inserting a small flat blade screwdriver at the bottom of the panel where the plastic studs locked the panel in place. By inserting a little upward pressure, the panel popped right ouff. The Micro Switch was very easy to remove and replace. Just make sure that the plunger on the ice dispenser makes solid contact with the switch when depressed.

Ice maker not initiating harvest cycle (not making ice)

  • Customer: John from Elgin TX
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers
  • 20 of 22 people found this instruction helpful
My troubleshooting narrowed down the problem to either the control assembly or the thermostat, so I bought both just in case. The motor assembly fixed the problem and I didn't need to install the thermostat.

The main thing I want to tell others who are doing this repair, however, relates to the thermostat. If you do indeed need to replace the thermostat (#PS380941) there is something you will need that is not included with the part or mentioned anywhere on this site. The instructions with the thermostat indicate you need to apply something called "Aluminastic" to the thermostat when installing it. I don't know about you, but that isn't something I have around the house, so be sure to order a tube of it when you get the thermostat so you don't have to take a trip to the store to get it to finish the repair.

plastic gear broke off - cubes not getting kicked out

  • Customer: Laurence from Middleton WI
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 18 of 19 people found this instruction helpful
removed the three screw holding the broken unit - pulled off the old module.

Before I could install new module I had to loosen some fasteners on ice maker so I could turn shaft to align with new module.

Then push on new unit and three screws. Had tumbling ice in about an hour. My wife thinks I'm a hero. (I am)

ice maker did not work. Water came in, however, unit woud not eject ice.

  • Customer: Larry from Morgan TX
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver
  • 19 of 22 people found this instruction helpful
I unplugged the refrigerator, then I taped ice shield up to top of refrigerator and taped the little flap on the left side of the refrigerator to side wall then I unscrewed one screw on the right side that holds the plug cover, which was then removed. I then updid the little latches on the icemaker and pulled the old ice maker out far enough to unplug the connector, which was not easy, but did unplug. I then unscrewed the three screws with the nutdriver and attached the bottom cover to the new ice maker. I then slid the new icemaker far enough to connect the electrical connector, then slid the new icemaker in until it latched. I replaced the connector cover and untaped the two items that had been taped and pluged the refrigerator into the wall socket. The new icemaker has produced ice every since.

water to ice maker not shutting off; overflowing

  • Customer: g anthony from salt lake city UT
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 19 of 23 people found this instruction helpful
1. turn off power.
2. pop off ice maker cover to access motor assembly.
3. remove three screws to assembly.
4. pull off assembly.
5. attach new assembly making sure metal arm and plastic
ice tray rod align with assembly.
6. screw assembly onto unit.
7. replace cover.
8. plug in refrigerator.
9. enjoy ice again with no leakage into freezer.

ice would not fall from ice maker

  • Customer: Greg from Cary NC
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 20 of 28 people found this instruction helpful
I ran all the ice maker module tests that I could find online, I tried cleaning the contacts inside the ice maker control module, nothing worked...so I finally decided to purchase a new control module. I had already had the module out and taken apart a few times, so the new one was very easy to install. Just removed the entire icemaker from the fridge, removed a few screws, took off the old module, put on the new one, replaced the screws, re-installed the icemaker in the fridge (it just slides in and out similar to a shelf). And 30 minutes later I heard the first batch of ice cubes drop! And by morning the bucket was nearly full. After two weeks of no ice and trying to fix it myself - the family was glad to have ice again (it was July in NC!). In retrospect, I should have followed the advice I found online and ordered the new part sooner and saved all of those frustrating hours of trying to "fix" the part myself.

Persistent leaks in the water/ice making supply system

  • Customer: John from Germantown TN
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Screw drivers, Wrench set
  • 19 of 25 people found this instruction helpful
My attempt to repair a leak in the water supply lines merely generated other leaks. It became obvious that the whole supply and filtration system should be replaced. 1. Turn off water supply and unplug the refrigerator. 2. Remove the fiber cover from the lower rear of the refrigerator. 3. Disconnect nylon supply tubing at the supply spigot and at the water valve near the rear of the refrigerator. Both of these tubes connect to the filter housing. 4. Remove the grille at the front of the refrigerator under door. 5. Removing the front grille gives access to the front of the filter housing Remove the two screws holding the filter housing in place. 6. Remove the filter housing with both nylon water tubes as an assembly. Some coaxing may be necessary, because there is no clearance between the bottom of the refrigerator and the front cross-member. Rotate the assembly about 1/4 turn clockwise as the assembly is withdrawn. 7. Install the new tubes into the new filter housing. 8. Install the assembly into the front of the refrigerator, reversing the removal procedure. 9. Either remove the old filter from the old housing and install it in the new housing or replace the filter. 9. Turn on the water and check for leaks. While the refrigerator is open, use this opportunity to clean the condensor coils. 10. If there are no leaks, replace the front grille and the fiber cover on the back of the refrigerator. 11. Turn on the power.

Refrigerator stop cooling

  • Customer: kelly from glen allen VA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 18 of 23 people found this instruction helpful
I was about to waste $1000 on buying a Refrigerator. Took 1 mins to search on google "Refrigerator doesn't work". Found a video on youtube, showed a step and step video to solve my problem. Order the part $50 and it took me less then 5 mins to install it. =)

The black plastic or teflon coating on the ice mold was coming off in flakes and freezing in the ice cubes

  • Customer: Roger from Sunnyvale CA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 17 of 21 people found this instruction helpful
I took out the ice collection box and auger to get access to the three screws holding the ice maker assembly against the left wall of the freezer. You can use a screwdriver or a nut driver. I then unpluged the assembly and wiggled it loose from the water fill tube. I assumed that unplugging the unit would disable the water valve but I put a plastic tub under the fill tube just in case. I studied the assembly on the kitchen table for a few minutes before I disasembled it. After removing a snapon plastick cover I removed three or four screws on the gearbox and was able to pull and wiggle the parts apart. The heater contacts have rubber O rings so you have to be firm pulling the mould out of and into the gearbox mount. Make sure it is fully seated. On reassembly note that the ice kicking arm is notched so it fits into the gearbox only one way and it helps to have it in position when you screw the gearbox back on. I also found the plastic ice guide that fits on top of the mold a little awkward in snaping back together. Make sure its fingers space evenly with the ice kicking arms.

Door chute broken

  • Customer: Dwight from Marietta OK
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 19 of 28 people found this instruction helpful
First removed the outside cover plate which was some what scary not to break plastic cover. Had read about another discription of removal of cover to start from the bottom because the top is inserted in slots that would have broken if removed from the top. After cover plate removed it was simple to remove the broken parts and install the new parts. The most difficult part to put back in was the spring and rod had to be inserted the same time.

Icemaker arm was broken

  • Customer: Jason from Austin TX
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 18 of 23 people found this instruction helpful
The tiny piece of plastic that holds the wire that shuts off the icemaker, broke early on with our fridge (after just a few months.) We superglued it, but last week it bit the dust for good.

Once I got this part, I removed the freezer door and trays, and pulled the icemaker out by removing 3 flathead screws and unplugging the cables. Laying in the freezer on the floor was a bit unconfortable, but not too bad.

Then I inspected the icemaker. There was no obvious way to remove the part without disassembling the front of the unit (where the motor is) to release the spindle and free the part, so I did that - 3 or 4 nuts was all that held it together. Once that was out, I removed the spindle, swapped out the part, and put it all back together and back in the freezer. Plugged it in and waited.

It took a while to start making ice. Like 5 hours. Now it's going pretty slow (much slower than before.) Haven't had time to look into it, but my suspicion is the rubber hose that feeds water into the icemaker is blocked with ice or kinked. In any case, we have ice now (but not a lot), and the unit shuts itself off properly. However, we went from having too much ice (thing never shut off) to too little (thing makes ice too slow), so I need to shoot for somewhere in the middle ;)

water filter cap broke when extracting old filter

  • Customer: John from North Andover MA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 14 of 16 people found this instruction helpful
ordered new filter cap, installed on new filter and reinstalled in refrigerator

ice maker did not make ice

  • Customer: DAVID from TINLEY PARK IL
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver
  • 16 of 23 people found this instruction helpful
The ice maker was not getting water. I hotwired the water valve by switching the connectors for the water dispenser and ice maker water valves and water flowed into the icemaker when the water dispenser lever was pushed. I wronly assumed the water valve was good. I removed the icemaker and determined that the gear motor was not getting power in the position the icemaker had stopped.In this position, the thermostat determines when the motor gets power so I replaced the thermostat. The icemaker still would not get water! As it turns out, the water solenoid was sticking due to a deteriorated rubber washer which let the solenoid plunger get too far out of the magnetic field. I replaced the water solenoid assy and all is well. Don't get fooled by hotwiring the valve. If it isn't getting water, the solenoid probably is the culprit.
All Instructions for the 10644109300
16-30 of 723