Models > 10640569011 > Instructions

10640569011 Kenmore Refrigerator - Instructions

All installation instructions for 10640569011 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the 10640569011
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Both parts were broken and required replacement.

  • Customer: Patricia from Inglewood CA
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 6 of 10 people found this instruction helpful
The broken part was removed and new part installed without any trouble.

Refrigerator door fails to close on its own like it is designed to.

  • Customer: Jay from Oconomowoc WI
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Socket set
  • 4 of 4 people found this instruction helpful
The design of this refrigerator door (it's a side-by-side) is somewhat unbelievable. The door is designed to hold things, yet when you do the weight of the door wears out the lower door cams. The cams are designed to "complete the door closing", i.e. when you gently push on the door the cam mechanism takes over. When the cams wear, the door fails to close. Note to others - you may mistakenly think that the failure of the door to close is related to the seal; it is not.

The repair is quite easy; remove the upper cover, using a not driver (socket), then remove the upper door bracket. Make sure you hold the door or have someone else hold it. After the fasteners are removed gently lift up on the door and remove it from the lower cam assembly. You will see two plastic cam pieces; one on the lower bracket and one on the door. Both need to be changed to effectively "renew" the door closing mechanism. Once the cams are replaced the door can be reassembled to the refrigerator.

Replacing the bulb in the freezer side

  • Customer: Yafa (and David) from Bothell WA
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver
  • 5 of 7 people found this instruction helpful
Removed the ice brucket,
Removed the light shield by releasing one screw using a nutdriver.
Replacing the bulb and reinstalled the light shield.

Your web site is one of the best and most helpfull service sites I ever used. Just wish that in the future you will ship parts overseas.

WORN DOWN UPPER AND LOWER CAM

  • Customer: Jose from Corona CA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Wrench set
  • 4 of 5 people found this instruction helpful
Took off refrigerator door from top hinge and lifted off. A little difficulty getting worn out parts off (needed dremel to drill out worn plastic); replaced with new parts, the screw head holding on the part was starting to be worn as well but still worked. If I hadn't got to this repair soon the bottom of the door aluminum would have total worn out as it is, it has a deep groove but not noticeable. The new cams also force the door closed tight instead of slightly ajar at times.

door was making a poping sound upon opening and closing

  • Customer: Tony from Mesquite NV
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Socket set
  • 4 of 5 people found this instruction helpful
First I removed all contents from inside refrigerator door.Then I removed (1) 10mil screw,which holds cover for top hinge.Next I removed the (3) hinge screws,and lifted door off of bottom hinge.Pulled off plastic closure cam from bottom metal hinge post.I cleaned metal post ,applied a small amount of vaseline to post, slid on new plastic cam,installed door, replaced screws.Very easy,10 to 15 min tops.

The Freezer defrosted and everything on the top and the bottom spoiled

  • Customer: Jorge from Miami FL
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 5 of 8 people found this instruction helpful
i had used your web site before and i read several problems that your readers had. i went to the back of the unit, removed the bottom cover and right there the i found the run capacitor and i chaged it. since i had only ordered this part to save money i went back and ordered the Start Device which when i took it off it was completely burned. the replacement part came labeled with 2 different compressor #, so i picked the one that i had and unpluged each wire. the part may differ from the one that it's in the unit but it worked when i pluged everything back on. it also helps to take a picture of everything before removing the wires in case you have to leave it and come back later. i hope to use this refrigerator another 10 years. thank you all for your help.

Broken Freezer Door Cams

  • Customer: Dennis from Corona CA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Socket set
  • 3 of 3 people found this instruction helpful
1. Put pieces of wood under door to support it.
2. Unscrew three screws holding door hinge.
3. Disconnect water line.
4. Unscrew screw holding each cam. One to door and one to hinge.
5 Replace cams.
6. Retrieve plate with threaded holes behind frame that the hinge attaches to.
7. Use thin philips screwdriver through the hinge bracket, shim, frame and screw plate to align it for the other two screws.
8. Replace all three hinge screws.
9. Connect water line fitting.
10. Remove wood for door support.
11. Check door for smooth movement and strong pressure when closed.

Refrigerator door wouldn't self-close

  • Customer: Stephen from Fresno CA
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Socket set
  • 3 of 3 people found this instruction helpful
Super-easy... First, empty refrigerator door. Then, just remove the bolt that goes through the cover over the top hinge. This exposes three more small bolts. Remove these and the top hinge assembly will lift off. Lift door off. Remove cam from door and lower hinge, slip new cams on, and reassemble. The hardest part was pulling all of the junk stuff out of the refrigerator door. Who know you could accumulate so much salad dressing?

Refrigrator door made loud pop when opening and closing.

  • Customer: Robert from Sugar Land TX
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver
  • 3 of 4 people found this instruction helpful
Simply remove the cover over top hinge and remove the three outer screws (Do NOT remove the center screw). Lift the door off the lower pivot pin. Turn door upside down and replace the upper cam and then the lower cam on the pivot at the bottom of the refrigerator case. Reintall the door by setting the door on the lower pivot and then reinstall the top pivot and cover. VERY easy and what a difference. No more "POP".

All three lights are not working...lights are off but refrigerator still cooling. Also, the control box not lit up to show the temparture for freezer and refrigerator

  • Customer: Antonio from San Antonio TX
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 4 of 7 people found this instruction helpful
Used a screw driver to pull old switch. Pulled one wire at a time, only two wires. After wires instlled to new switch push new one back in place where the old one was.

OLDER Ice Maker on the fritz

  • Customer: Eric S from Boca Raton FL
  • Difficulty: Really easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Wrench set
  • 6 of 13 people found this instruction helpful
Grat help on the phone. We saw repair on YouTube. my wife and I worked it together. It was child's play!! It went beautifully. we were able to "chill out" with ice aplenty!!Thanks...eric

right side door not closing freely

  • Customer: Douglas from Phoenix AZ
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers, Socket set
  • 2 of 2 people found this instruction helpful
Purchased the closing cam (both pieces). Removed door (3 bolts under the dust shield on top of door) and replaced the plastic cam pieces. So easy a caveman could do it. I actually had my 13 year old son do it while I supervised!

The switch broke...absolutely fell apart.

  • Customer: Duncan from Metairie LA
  • Difficulty: Really easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 2 of 2 people found this instruction helpful
I simply removed the old switch using 2 small screwdrivers and the old switch case popped out. I then upluged the wires from the old switch and reversed the process. Didn't take longer than 5 minutes begining to end! Thank you for the great service!
Duncan Quaid

Door closer cam broken

  • Customer: Monty from Tigard OR
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 2 of 2 people found this instruction helpful
Removed door from refrigerator. Had to use pliers to pull out the broken piece in the bottom of the door. Appears to have gotten "glued" in when they blew in the insulation - was very sticky. All went well after than.

However, it seams that while there are two holes to select from when mounting the lower cam, neither one really works. When closed the cams still don't line up and the door sites just a bit higher than it should and the upper cam's riser is sitting about 1/2 way on the lower cam's. It seems this part is not designed to exactly replace the original or there is something I'm missing.

There was no light on in refrig area

  • Customer: Lori from Chuluota FL
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 4 of 8 people found this instruction helpful
Just replaced the switch, but unfortunately that was not the problem; nor was it the bulb....so I am back to square one.
But Parts Select is a great place to order from. Thank you.
All Instructions for the 10640569011
61-75 of 402