Drawer slide broke due to overloading with beer.
First I took a beer out and opened it then took a sip. Then I went into my garage and searched for my Black and Decker power drill with a phililps head on it. Failure to locate a phillips head bit i... read more

Drawer guides broken
Simply pulled out old drawer and replaced with new one. This broken drawer really bothered my wife so this simple repair earned me alot of points at home. Lord knows i can use all the extra points i c... read more

Support studs were broken
Used pliers to remove the residual broken stud that was still attached to the wall of the refrigerator, and then just pushed the new part in place. The longest time was spent in removing the food an... read more

Water actuator broke
If you think you probably can't do this, you're like me... but you just had to try because you needed the part anyway right? This really was quite simple, a lot easier than it sounds from the descrip... read more

Ice box and freezer would not get cold,the back wall of the freezer was covered with ice
1. I had to defrost the ice off of the back wall of the freezer with a blowdryer.
2. Removed the four 1/4'' screws and removed the back panel.
3. Defrosted all of the ice off the coils and h... read more

easily found the part I was looking for
The website was easy to navigate. Loved the schematic drawings of the appliance, it made it easy to find the part you are looking for without the guesswork (part names are sometimes not intuitive). My... read more

No movement from Basket & agitator
The job looked intimidating but turned out to be very easy.
First take off the water pump by removing the two clips that hold it in place. Place a shallow pan under the pump to catch the water t... read more

broke two door bins, one on frig and one on freezer doors
We had the bins the next day. I had called some other companies and they wanted twice your price! You were much more curteous on the phone, much more professional and quicker and cheaper! I will tell... read more

ice maker not working properly and door seal worn
Two screws held the icemaker on. You do not even have to take them all the way out to remove the IM. Replacement of the water valve was just as easy except they (parts manufacturer) updated the flan... read more

Intermittant squeaking noise
Basically, I followed the same steps a prior person posted.
1.Removed the two screws inside the door, on the top part of the opening.
2.Lifted up and removed the top.
3.Removed two scre... read more

The frost free feature of the freezer was freezing over with ice and cooling coils were being insulated with thickening frost which caused the cooling air to rise in temperature from -5 degrees to 20 degrees.
I troubleshot the problem by reading the electrical schematic and concluding the heating elements (defrost cables) were either defective or the bi-metal temp sensor was open. When closed the temp sen... read more