washer wouldn't drain

ApplianceKenmore Washer


Level of DifficultyEasy

Time to do repair15 - 30 mins

Age of Appliance5 - 10 years

Tools Screw drivers

Anita From Mission Hills, KS

Aug 27, 2008

17 out of 18 people found this instruction helpful

First I turned off the breaker to the washer.

Then I removed the drain pump motor, saw that it was broken, and ordered a new one with expedited shipping. It was delivered about 36 hours later.

I should have used my wet/dry vac to suck out all of the water remaining in the drain lines. Because I didn't, nasty water dripped all over my laundry room. Lesson learned!

The part arrived at 2:20. I had to pick up my kids at school at 3pm. I wasn't sure I'd have time, but I tried anyway. I first removed the screws holding the entire pump assembly to the floor of the washer. Then I attempted to remove the clamps holding the three hoses onto the pump / motor assembly. I tried with regular pliers for about 10 minutes and finally realized I needed locking pliers. Mine are missing, but I have a stone mason doing a project at my house. I borrowed his and immediately had the clamps loosened. I slid them back onto the hoses, inserted the pump motor into each hose one by one, and reattached the clamps.

I ran a little water into the washer, checked to see that it didn't leak upon draining, then started a load and left to get my kids from school.

This was a very easy repair. The part was $75 plus about $20 for the expedited delivery. The Sears service call would have been $65 just to walk in the door PLUS whatever they would have charged me for the labor and the part. I am guessing I saved over $200.

The worst part was the gross water remaining in the drain lines. This would have been easily avoided if I'd just taken the time to get the shop vac. Learn from me and don't skip this step!!

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Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Drain Pump and Motor Assembly (Now subbed to Drain Pump - 60Hz 120V)

Part Number: PS2342445

In Stock