I recommend using Parts Select as their videos are informative and helped to make this repair relativity simple. The video assisted in pinpointing the draining problem and Parts Select had the correct pump for our machine. The drain pump arrived two days after I placed my order so the down time of our washing machine was short. The wife was very happy and that's important.
★★★★★
★★★★★
Brian P - June 26, 2021
Verified Purchase
Quality Built Pump Assembly
This is a quality built replacement pump that took about 20-30 minutes to replace. If you need help, their on-line video is excellent!
★★★★★
★★★★★
Nancy C - April 10, 2021
Verified Purchase
washing machine won't drain
we researched drain issues with Maytag front load drain problems , Found this pump and a you tube video on removal and install of the drain pump. it worked like a charm with easy to follow the directions. However, working on the floor was a little chore but we did it.
★★★★★
★★★★★
Alexandra S - July 30, 2020
Verified Purchase
Draining Perfect!
Took a little longer than I would have liked it to but was a perfect fit and took 5 minutes to hook up. Thank you!
★★★★★
★★★★★
Mary S - January 29, 2020
Verified Purchase
Drain Pump Repair
Part was the exact match for my washer; the repair went well and I have my 17 year old washer performing like new. Thank you!
★★★★★
★★★★★
Jeff R - April 4, 2019
Verified Purchase
Easy Repair!
The part came fast and I loved the video that was sent into my email with the part order. I had the part replaced before my husband got home!
★★★★★
★★★★★
Jacquelin B - February 21, 2019
Verified Purchase
Easy Repair
Part arrived quickly and is working.
★★★★★
★★★★★
Gary L - October 6, 2018
Verified Purchase
Exact replacement
Two hoses, one slide in connection, two snap on connections, and one electrical connection and the job was done.
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Customer Repair Stories
Average Repair Rating: 3.6 / 5.0, 8 reviews.
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Sorry, we couldn't find any existing installation instruction that matched.
Washer not draining some of the time resulting in the code ND being displayed.
The replacement of the drain pump was very easy. I will not go into detail, just follow the video installation provided on this site and you will have no problem.
I decided to replace the drive belt since I was into the back of the washer. The video on this site was spot on, however I did have to apply a lot of effort putting
... Read more the new one on. My old belt was stretched out considerably and at first thought I had a wrong replacement belt. Number on the belts confirmed it was correct. Just had to walk the belt on the larger pulley and it will fit.
Pretty straight forward. After disconnecting the power. Remove the back panel, locate the drain pump. Disconnect the hoses [some water will still be in the hoses, have towels and dry vac ready] Remove protective plastic from the top of the pump and remove the electrical connection reassembled with new drain pump.
Bill from GROTON, MA
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers, Socket set
2 of 2 peoplefound this instruction helpful.
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Thought pump was the problem making noise but the noise is still there might try changing belt and motor isolator hit ,the noise is like a growling noise before pump starts to drain
Followed a video
William from N LAS VEGAS, NV
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers, Socket set
2 of 2 peoplefound this instruction helpful.
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Pump would not pump water from washer drum
It was very easy to do. I took the back cover off. I dissconected two hoses. disconnected one wire. removed a small plastic bag (cover over wires). turned the pump 1/4 turn.and reversed this process with the new pump. It took me 15 minutes to remove and replace. Put the washer thru a cycle and it worked!
David from Watervliet, MI
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
14 of 24 peoplefound this instruction helpful.
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Broken Pump
Roll washer out of drain pan on section of 3" PVC pipe. Unplug washer & disconnect hoses. Remove rear access panel with nutdriver. Disconnect wiring harness from pump. Disconnect hoses from pump using screwdriver and pliers. Twist pump counter-clockwise to separate from bottom of washer housing. Transfer electronic component from old
... Read more to new pump. Install new pump in reverse order as above.
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Drake from Crofton, MD
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Pliers, Screw drivers
21 of 27 peoplefound this instruction helpful.
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Washer would not drain
Starting out I found the code that the washer was showing,ND, Meaning no drain so I read up on and people where saying that the pump had a blockage in it, so I took the back of the washer to gain acess to the pump, I took the drain hose off to look in side to see if there was a problem there was nothing in the pump itself so I started to
... Read moreremove the pump I undid the wiring harness to find the problem, the red wire to the pump had burned in the harness order the part from part select and 30 minutes later my wife was doing laundry again..........Thanks partselect for the fast shipping and quality parts very easy repair.
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Scott from Sedalia, MO
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Pliers, Screw drivers
18 of 24 peoplefound this instruction helpful.
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washer would not drain water
my husband took the old part off. order the new part thru your company...3 days later the part came in. then he reattached thee part to the hoses with the champs and we said alittle pray and i had my washer back
deb from new madison, OH
Difficulty Level:
A Bit Difficult
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Wrench (Adjustable)
13 of 19 peoplefound this instruction helpful.
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Old Pump Stopped Draining The Machine- Impeller In Pump Wore Out
First- I unplugged and completely drained machine of water by putting hose at ground level near drain . Second- removed back plate to washer saving all hardware. Third- disconnected in and out hose to pump. Twisted pump gently as to pop it out of slots in bottom of machine. Fourth- disconnected wires to old pump hooked to new pump
... Read morereplaced pump, replaced hoses- tested machine then replaced back plate of machine. Done.
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Deborah from Westfield, MA
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers, Screw drivers
79 of 87 peoplefound this instruction helpful.
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Questions and Answers
Ask our experts a question about this part and we'll get back to you as soon as possible!
7 questions answered by our experts.
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Gregory
August 9, 2017
When the washer is done and the cloths are out.I can hear water in the tub as i turn the drum, is that what should be the case? The pump does work but some water is left .Thanks
For model number MAH5500BWW
Hi Gregory,
Thank you for your inquiry. Usually when you are having draining problems, the drain pump is the problem. I would actually have you remove the filter from your drain pump to see if it is clog. It could be leaving water inside your drum simply because it is not draining properly. If you do not see any obstructions in your filter, then you will probably have to replace the drain pump. Good luck with your repair!
9 people found this helpful.
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James
February 17, 2018
I changed the pump now it will not start. Can you help?
For model number mah5500bww
Hello James,
Thanks for your question. There are a few different parts you will want to test with a multimeter to see if they have electrical continuity. Check the door latch, motor, and the control board. You may also want to examine the belt to see if it has any wear and tear.
I hope this helps.
Hello James, thank you for your question. There is no drain filter on this unit. The water flows from the tub to the drain pump, then is pushed out of the pump to the drain hose, and out of the unit. I hope this helps!
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Conrad
August 14, 2019
Hello! I have a two fold question if I may: Would it be prudent to somehow test the pressure switch before replacing the pump to rule out that the pump is the problem? If so, would you please describe the procedure? Thank you very much! Love the website, very practical and informative!
For model number MAH21PDCXW
Hello Conrad, Thank you for the question. happy to hear we have been helpful with your repair! The switch can be tested with a meter. The water level switch has three terminals. Test them for continuity in pairs. First, touch the meter probes to terminals 1 and 2. Note the reading, which should be either 8 infinity (infinity, which means no continuity) or some value close to 0.0 (continuity). Touch the probes to terminals 1 and 3, and note the reading (8 or approximately 0.0). Touch the probes to terminals 2 and 3, and note the reading.two of the pairs should have no continuity, and one should have continuity. If you get a different result, the switch is bad and needs to be replaced. Hope this helps!
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Johnny
September 4, 2019
How to get all the water out of tube and pump?
For model number Mah5500bwq
Hello Johnny, thank you for your question. The drain pump and hose would have to be removed and emptied out. There is an installation video at the following link that might help. https://www.partselect.com/PS11740556-Whirlpool-WP25001052-Drain-Pump-120V-60Hz.htm
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Kevin
January 28, 2018
What is the difference in drain pump (part # ps11740556) and pump isola (part # ps2026559) ?
For model number MAH6500AWQ
Hello Kevin, Thank you for your inquiry. One is the actual pump and the other is the plastic isolator bracket that keeps the pump's motor from breaking against the base when the pump is at high speed. Hope this helps!
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Keith
January 27, 2022
My machine won't drain all of the water at the end of the cycle. I've pulled the pump out and drained the water from the pump and hoses but have found no obstruction in the hoses or pump and still have water in the tub. Am I missing something or is this normal? The tub had about 1 gal left in the tub before I took it apart. What should I check next?
For model number MAH6500AWW
Hello Keith, thank you for your question. If the belt is stretched out, it can slide around during the cycle and will not allow the washer to reach the speeds that it needs to in order to remove all excess water. The Drive Belt and Motor Isolator Kit is part Number PS2003327. This kit contains a flat drive belt, two motor isolators, and an instructions sheet. The drive belt is made to slip on the pulley until the basket gets up the desired speed. Good luck with your repair.
