Loud operation, no high speed spin, drum off center

ApplianceGeneral Electric Washer


Level of DifficultyEasy

Time to do repair15 - 30 mins

Age of Appliance5 - 10 years

Tools Pliers
Screw drivers

Jeffrey From Ledyard, CT

May 04, 2008

3 out of 4 people found this instruction helpful

First disconnected power. MY dryer was stacked so I removed the dryer. Removed lower front access cover screws and removed cover. With the dryer (or washer top cover removed) you have easy access to the two support springs. Each is held in place with a retainer that requires 2 screws to be removed. Have someone lift the drum from below through the lower access cover and have the person on top remove the damaged spring. Take the new spring and glue the plastic end hook protectors in place using crazy glue (the glue provided was dried out). Slip the large end hook into the hole on the drum and then hook the smaller end onto the washer frame at the top. Replace the spring retainer and reassemble the cover or dryer. Reconnect power and all should work just fine. Note: the shock absorber at the bottom of the drum may also need replacing at this time. The originals seem to be a poor design and the new replacement versions are much more robust.

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Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Tub Spring with Sleeves

Part Number: PS268413

In Stock