broken dampening strap and loose agitator

ApplianceGeneral Electric Washer

Model

Level of DifficultyEasy

Time to do repair30 - 60 mins

Age of Appliance5 - 10 years

Tools Nutdriver
Socket set

molly From laguna niguel, CA

May 02, 2008

130 out of 137 people found this instruction helpful

first remove the front washer cover by finding the two pressure clips that hold it to the top lid. gently push the putty knife into the clips one at a time. this will raise and separate them from the front panel. the panel will tilt forward and u can now remove it from the bottom clips by sliding it up and out. to open the top cover u remove the two 1/4 in screws on the sides of the front panel and lift the top. make sure to secure it in place or unplug the single electrical connection at the rear and remove the whole top from the clips, its really simple and the most convenient mehtod. to remove the straps u can now get to all four without much interference. there are two size screw heads so make sure u have a nut driver or small socket set. after changing the straps i went to change the agitator coupling. the agitator pulled directly up without a problem. just put your two hands under and pull straight up with one good jolt. the plastic coupler has one bolt in the middle that came out easily with a small socket set. my problem arose when the plastic coupler would not come off the metal shaft. after a short time of pulling and prying i finally decided to cut it off. using a small hacksaw and taking my time i put two cuts into the coupler. they were on opposite sides and where vertical, running along the steel shaft. i could now split it in two and it came off very easily and quickly. now when putting on the new one make sure the splines line up. push as far down as u can then use the center bolt to seat the gear all the way down. the agitator also has to be lined up just right. it also has splines on the interior that allow it to line up with the coupler and merely push down until it reseats itself in place. replace the top of the washer and then the front panel. don't forget to rebolt the top panel to the frame. push the front panel in until it snaps into place. full replacement time was about 40 minutes and actually not bad with the right tools.

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Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Tub Dampening Strap

Part Number: PS271100

$3.71
In Stock

Agitator Coupling Kit

Part Number: PS1517844

$5.93
In Stock