Baking element not getting hot

First my son removed the two screws that held th element in place but first please tell everyone to turn off the breaker first. My son did not and he had gotten a shock from this and burned his hand. I think this is very important first. After cleaning up his hand he then replaced the element and tested it and it worked nicely.

Thank you for your prompt delivery and the correct part.

Sincerely
Kelly Didsbury