Level of DifficultyEasy
Time to do repair15 - 30 mins
Age of Appliance1 - 4 years
After receiving the latch assembly, which arrived rather quickly, I found the handle itself was not enclosed in the package. Therefore this repair was delayed and after several calls to the 1-800 number I was informed the company had discontinued the distrubution of the handle. They offered a full refund, however I'm still waiting for the return labels so as to ship the latch back.
Now on the brighter side, the company representative put me in touch with a local distributor that did carry the latch/handle assembly as one piece and for a lot less money.
For those who are attempting the repair, don't worry, It was very simple. Just remove hex screws, lift the inside panel, unplug the two connectors and insert the new assemply.
Must say my wife was very happy to have the dishwasher up and running again.
Good luck !