Freezer door handle needed to be replaced

First I took a Phillips head screwdriver to the top bracket of the fridge and removed the two screws on top and removed the screws out of the bottom of the freezer door, then placed the new freezer handle into the holes of the old one and reattached the screws to the new handle. The customer service rep. that got me the correct sized handle, knew the correct size as the lower fridge handle is longer than the freezer handle of 11 inches. You cannot even tell that the handle has been replaced.