Refrigerator door was making a "pop" sound when opened fully

ApplianceKitchenAid Refrigerator


Level of DifficultyDifficult

Time to do repair1- 2 hours

Age of Appliance5 - 10 years


Kerry From Macon, GA

May 20, 2014

The noise seemed to be coming from the closing cam at the top of the door, so we figured it had worn over time and was no longer operating smoothly, but rather popping into place when the door was opened all the way. We ordered a new cam, which was about $20 for a quarter-sized piece of metal with two holes in it. Expensive for what it was, but cheaper than calling a repair person for sure. Our first problem was how to disengage the spring that closes the door. It was hard to get a purchase while standing on a stool and the tension on the spring was very tight. Finally my husband rigged up a sort of pulley system to get more leverage and was able to get the spring off. The next problem was removing the screw that held the cam assembly in place. We were afraid we were going to have to saw it off, but finally my husband was able to remove it and it was barely salvageable to reuse with the new cam. After that, reassembling the system with the new part and reattaching the spring was relatively straight forward. The good news is, no more annoying popping sound!

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Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Closer Cam

Part Number: PS321900

In Stock