UNABLE TO OPEN DISHWASHER DOOR! Door handle broken

ApplianceKitchenAid Dishwasher

Modelkuds24ebl5

Level of DifficultyEasy

Time to do repair15 - 30 mins

Age of ApplianceMore than 10 years

Tools Nutdriver
Screw drivers

Roger From Washington, MI

May 05, 2014

Shut off circuit breaker to dishwasher (DW). Using a 1/4" nut-driver, remove the base kick-panels and DW front panel and foam insulation block. Then, using a small flashlight and mirror (or you can lie on your back and look up), move the broken door handle aside enough to see a pathway straight up into the front of the machine, centered in the latch opening. You'll see a rectangular shape, a little bigger than 1" in size up there (mine was grey). Then, slide a 8"+ long thin screwdriver (3/16" tip, or less) up until it contacts the "square" and gently push upward. If you hit the right thing, you'll feel it flex (if it doesn't flex, keep probing). Keep pressing up and it will unlatch the door. It's a little challenging, but worth the effort. There is no other way to unlatch the door. After the dishwasher is opened, then you can remove the top panel using the #11 Torx driver (4 screws). You'll need to then unplug the "ribbon" and 2-wire connectors to the control panel so that you can work on that panel which holds the handle ass'y. You can remove the broken latch and reinstall the front and continue to use the dishwasher (turn 'breaker back on) while you wait for your parts to arrive promptly from "PS". There are no electrical hazards in that area to get touched. You'll just need to use that screwdriver to open it each time. YOU CAN DO IT!

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Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Door Handle

Part Number: PS402414

$32.59
In Stock