Ice door would not open far enough, ice would get stuck in chute

ApplianceGeneral Electric Refrigerator


Level of DifficultyA Bit Difficult

Time to do repair1- 2 hours

Age of Appliance5 - 10 years

Tools Nutdriver
Screw drivers


Mar 18, 2008

24 out of 42 people found this instruction helpful

First remove about 30 screws w/nutdriver that are hidden under door seal then inside of freezer door will come off. Second remove about 10 screws that hold dispenser assy to the inside of door, then support the unit with tape so you don't damage the wires that connect it. Third, pop touchpad loose, then remove three sets of wires plugged into the circuit board. Fourth, remove four screws that hold the ice chute and light assy. Fifth, now remove the 3 screws that hold solenoid. These three screws that hold the solenoid will be very rusty, you may want to replace these also. I went ahead and replaced all the related parts because they are so hard to get to. Also took the opportunity to clean in here with bleach to remove all the black mold and rust.
NOTE: when reassembling the inside of the freezer door to the outside of the door you must loosely attach the door on both sides in the middle first, then the top and bottom. Add some more screws on each side and tighten them all. Now you must check to be sure that the door is not racked. If the door is not sealed at the top or bottom, loosen the screws and twist the door a little and tighten screws and check door again for proper seal. Spent more time adjusting door to seal right than doing the actual repair.

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Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Recess Door Spring

Part Number: PS285013

In Stock

Dispenser Door Recess Crank

Part Number: PS291908

In Stock

Dispenser Door Assembly or Flapper

Part Number: PS964304

In Stock

Dispenser Door Solenoid Assembly

Part Number: PS1483583

In Stock

Micro Switch (Now subbed to Micro Switch)

Part Number: PS8259956

In Stock