Three rack holders were charred black

ApplianceGeneral Electric Microwave

ModelEMO3000CWW04

Level of DifficultyReally easy

Time to do repairLess than 15 mins

Age of ApplianceMore than 10 years

Tools Screw drivers

James From Evanston, IL

Feb 06, 2014

I read about this problem on google-E How? The instructions said to break gently off the hook and let the inside fall down. I did try to bring entire hook out, but the way the hook is designed. It did not come out out of hole. I then gently placed new hooks into hole. part number WBO6X10224, PS227935, PS227934. Then I popped a popcorn bag and Presto!.

Help other customers find the most helpful instructions.

Were these instructions helpful?

Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Rack Holder - Right Rear/Left Front

Part Number: PS227934

$6.88
In Stock

Rack Holder - Left Rear/Right Front

Part Number: PS227935

$6.43
In Stock