Bolt holding Ram Backed out and stripped, which allowed Ram to drop offline and wedge and bind in down position.

ApplianceGeneral Electric Trash Compactor

ModelZCG3500SS

Level of DifficultyDifficult

Time to do repair1- 2 hours

Age of ApplianceMore than 10 years

Tools Nutdriver
Pliers
Socket set
Wrench set
Wrench(Adjustable)

Elbert From Simi Valley, CA

Jan 24, 2014

I am handy, but this repair was beyond my abilities. I called an appliance repair company whom I had not used before. They were recommended by the local appliance repair parts store. The repairman was able to get the Ram unwedged and back in position in the up position, but I was told by the parts store, that he could no longer get the bolt and nut we needed to complete the repair. I went on line, and found PartSelect. I was told that the parts were available, but it would take a couple of weeks to get them, and then they would ship them to me. We got the correct parts, a specialized bolt and nut. The repair was completed today at a very reasonable price. If this repair could not have been possible, we would have needed to change compactors and rework our kitchen cabinet, both at great expense. We are very happy with the service we recieved from PartSelect. Thank you very much.

Help other customers find the most helpful instructions.

Were these instructions helpful?

Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

NUT LOCK

Part Number: PS257472

$3.62
In Stock

BOLT 7/16-20

Part Number: PS257477

$6.43
Special Order