Ice maker quit, then freezer quit freezing, then food section lost cooling.

ApplianceGeneral Electric Refrigerator


Level of DifficultyReally easy

Time to do repair15 - 30 mins

Age of ApplianceMore than 10 years

Tools Nutdriver
Screw drivers

Randall From Westcliffe, CO

Jan 23, 2014

I did a web search to trouble shoot my fridge's problem and I found PartSelect's site. There I found the answers to the problems I had, along with very useful videos for exactly what I needed, and how to fix my refrigerator. I reviewed the videos a couple of times and figured that even I could do what was shown, so I ordered the two sets of parts I decided I needed. I got the parts in 2 days (AMAZING), and for only about $7.50 shipping - WOW! While I was waiting on parts, I removed the freezer's internal back panel and put a fan in front of the open freezer section to thaw it out - it was solid ice, and it took about 20 hours to thaw. When the parts arrived, I followed the installation procedures exactly as shown in the videos, and everything went smoothly, and everything worked when I restarted the fridge. TWO THINGS TO REMEMBER: (1.) On the defrost timer, be sure and "reset" the internal clock before starting the unit... with a screw driver in the timer's slot, turn clockwise until you hear a heavy click, then slowly turn it for about 2 or 3 more clicks. (2) In the freezer compartment, be sure to put tape over the water drain hole to keep any dropped screws from entering the drain. EASY - PEASY! I sure wasn't ready to buy a new fridge, especially when these parts and shipping only cost about $90 and my labor only took about 20 minutes. Thanks PartSelect ! ! ! !

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Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Defrost Heater with Thermostat

Part Number: PS303933

In Stock

Defrost Timer

Part Number: PS310858

In Stock