Dishwasher made crunching/grinding noise, then would not drain

ApplianceWhirlpool Dishwasher


Level of DifficultyEasy

Time to do repair30 - 60 mins

Age of ApplianceMore than 10 years

Tools Nutdriver
Screw drivers
Socket set

Carole From Holland, PA

Jan 14, 2014

Ordered the drain and wash impeller/chopper kit, which I received in 2 days. Great service. I watched the video on how to install the parts and the video was very clear and made the job seem easy. And it was easy, except for getting the impeller screw out. The impeller top was very brittle and pieces kept breaking off when trying to hold it with the adjustable wrench. Robo Grips didn't work any better. The only thing that finally got that screw out was a long handled socket wrench with an extension. You need the extra leverage if the screw is really stuck. Also note that the balls are definitely in the wrong place in the video. You need to remove them when doing the repair, then drop them back into the hole in the gasket/seal cover for the impeller after it is replaced. They will sit side-by-side if installed correctly. Turns out that the crunching/grinding noise was the chopper trying to chop up one of the clips that holds the silverware basket on the bottom rack. It was in many small pieces and had ripped up and split the impeller shaft.The dishwasher is back together and running perfectly. Thank you for very clear instructions on replacing the part and the quick delivery of the product.

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Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Drain and Wash Impeller Kit

Part Number: PS382822

In Stock