Dryer intermittently dwouldn't start, then not at all

ApplianceWhirlpool Dryer


Level of DifficultyReally easy

Time to do repair1- 2 hours

Age of Appliance5 - 10 years

Tools Nutdriver
Screw drivers

Stephen From Peshastin, WA

Jan 10, 2014

Since the problem started out being intermittent, I thought it must be a switch rather than a fuse, but the web site said that the fuse was the most common problem and that perhaps the timer/switch was the culprit. I ordered both parts since return was possible. - When the parts arrived, I removed the back of the dryer like the video showed. Easy. I also removed the fuse and the thermal coupler. They both looked fine, not burned, and tested for continuity with my VOM, so I put them back in. I figured it must be the switch, so I carefully took out the old one, replaced all the wires one at a time, like directed and installed the new one. I then tested the dryer, and it worked...... One time, same as before. Since the response was the same, I knew it wasn't the timer switch, so I took it back out and out the old one back in. Now what could it be? I figured maybe the door switch, but I didn't see that anywhere on the trouble shooting page on PartsSelect for the non-starting problem. Hmmm. So, I did a search for that specific part and found it. The notes said it was the culprit in only 1% of the non-starting problems, and it was a pretty inexpensive part, so I was going to order it. But then, I watched the install video, saw where it was located and how ways it was to get to, so I went back to the machine, opened it up and fiddled with the switch. Sure enough, the dryer worked when I hand-operated the switch. It had simply been jarred loose from years of slamming the dryer door. I realigned the switch, tightened the screws and everything worked perfectly. No new parts necessary. I cleaned out the lint from the hose and back of the dryer and put it all back together. It's been two weeks now, and the dryer is still working fine. I'm returning the parts. Thanks for your help, PartsSelect. I'll definitely buy parts from you again when the time comes on any of our appliances. Your service was fast and extremely helpful and I appreciate the return policy. My only suggestion would be to include the door switch on the page with the other three parts when searching for the non-start problem, for even at the 1% level! it certainly can be the reason! and my checking it would have saved a lot of time. - thanks.

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Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Thermal Fuse

Part Number: PS345113

In Stock

Timer - 60Hz

Part Number: PS346819

In Stock