top agitator not working

ApplianceWhirlpool Washer


Level of DifficultyReally easy

Time to do repair15 - 30 mins

Age of Appliance5 - 10 years

Tools Socket set

C From Little Egg Harbor, NJ

Jan 04, 2014

The top agitator was not working. The top of the agitator should only work in one direction. Since it wasn't, the pawls (cogs) on the top agitator were worn. In order to repair, you need to take the top of the agitator off. Remove the fabric softener container from the top of the agitator. It should pull off. Then, remove the clear plastic cover. (clear plastic cover will have an 'o' ring on it.) Below the cover will be a 7/16" bolt holding the agitator to the washer shaft. Pull the entire agitator from the stainless steel shaft. You will need to separate the top of the agitator from the bottom of the agitator. It is necessary to separately order and replace the thrust spacer, grease, and bolt. All the other necessary parts are in the Agitator repair kit which is also necessary when ordering parts. The agitator repair kit will come with a diagram for assembly, otherwise reassembly is the opposite of disassembly. It took longer to write this installation instructions than it was to do the actual repairs.

Help other customers find the most helpful instructions.

Were these instructions helpful?

Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Thrust Spacer

Part Number: PS334562

In Stock

Agitator Repair Kit

Part Number: PS334650

In Stock

Agitator Bolt

Part Number: PS348478

In Stock

Agitator Directional Cogs

Part Number: PS388034

In Stock