Freezer is cold, refrigerator is warm. Coils in freezer section frozen.

ApplianceKenmore Refrigerator


Level of DifficultyEasy

Time to do repair30 - 60 mins

Age of ApplianceMore than 10 years

Tools Nutdriver
Screw drivers

Mark From Wellington, OH

Dec 18, 2013

Unplug refrigerator. Remove the food trays in the freezer section. Unplug the wire connector to the icemaker. Remove the three screws to the icemaker then remove the icemaker. To remove the back panel, first remove the plastic cover on the top by inserting a screwdriver in the indicated slots on the sides then prying until cover snaps off. Remove the plastic cover for the temperature probe in the upper right corner by snapping off the cover and carefully fishing the probe through the hole in the cover. Remove the 4 screws in the rear panel and carefully pull panel out from rear of freezer section. Fish the temperature probe through the hole to allow the panel to be removed. Snap the plastic icemaker plug connecter mounting bracket out of rear panel and fish it through the panel. Now the rear panel can be completely removed. Locate the defrost thermostat in the upper section of the freezer compartment and unsnap it from the copper coil. Cut wires to the thermostat, being sure to leave enough length to splice the new thermostat in. Crimp the wires to the new thermostat using a butt connector and heat shrink tubing to seal up the connection. Snap the new thermostat onto the copper tube where the old one was positioned. It is a good idea to check the heater element with an ohmmeter while you have this all apart. Do this by unplugging the element on the right side and connecting one side of your meter to the plug there and the other side of your meter to the plug connection that is on the icemaker plug (trace the wires). If you do not get any continuity, then your element is bad and will need to be replaced. Replace the rear cover after re-installing the plug assemby for the icemaker and temperature probe. Dont forget to fish the icemaker tube and the temperature probe through the rear cover before screwing it back in place. re- install the plastic covers on the rear panel and the temperature probe, then reinstall the icemaker.

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Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Defrost Thermostat

Part Number: PS2067436

In Stock