Upper agitator assembly quit working

ApplianceKenmore Washer


Level of DifficultyEasy

Time to do repair30 - 60 mins

Age of ApplianceMore than 10 years

Tools Socket set

Joseph From Newnan, GA

Dec 12, 2013

Removed cap from top of agitator, then used socket and extension to remove bolt which attaches agitator to shaft. There was soap residue accumulated on upper and lower agitator so I decided to remove that residue first. It took about 30 minutes to remove the soap residue with liquid detergent and a dishwashing sponge. Next replaced the agitator directional cogs per the video and installed the new washer on the bolt. After the lower agitator was back in place, the new thrust spacer was installed and lubricated with silicone grease, then the upper agitator assembly was re-installed per the vido. Put the cap back on the agitator and now the old Kenmore is running like new again. Before discarding your old washer, try to fix it. The new "energy saver" machines use as much water and run twice as long to do the same job. With the videos and troubleshooting aids provided by PartSelect you should find that most Whirlpool and Kenmore washers are not very hard to repair.

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Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Thrust Spacer

Part Number: PS334562

In Stock


Part Number: PS350496

In Stock

Agitator Directional Cogs

Part Number: PS388034

In Stock