Ice despencer did not despense ice.

ApplianceKitchenAid Ice Maker


Level of DifficultyEasy

Time to do repair30 - 60 mins

Age of Appliance5 - 10 years

Tools Nutdriver
Screw drivers

Michael From Sevierville, TN

Nov 30, 2013

Removed and replaced the Ice Auger Drive motor. I performed the motor removal and replacement as described in the instructions on your web site. The problem I had was with replacing the rubber seal on the bottom of the auger shaft. I had to remove the cardboard assembly (two screws) in order to get the seal back on the auger shaft. The smaller rubber washer and plastic spacer fell away from the auger shaft when I pulled the shaft out. I had to go back to your schematic and review the proper location of those two items before I did the reinstall. That info was not included in the web instructions. Overall, the web instructions were helpful with my repair. My dispenser now works great.

Help other customers find the most helpful instructions.

Were these instructions helpful?

Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Ice Auger Drive Motor

Part Number: PS869679

In Stock