No heat from dryer

ApplianceWhirlpool Dryer

ModelGEQ9800PW1

Level of DifficultyA Bit Difficult

Time to do repair30 - 60 mins

Age of Appliance5 - 10 years

Tools Nutdriver
Pliers

Greg From Youngstown, OH

Nov 08, 2013

My dryer, a Whirlpool GEQ9800PW1, suddenly stopped producing heat. I did not have a multimeter so I rolled the dice on changing the fuse since that's a common problem. Well, it wasn't my problem. I borrowed a multimeter and learned how to use it from YouTube videos. I tested the thermostat, the heating element, another thermostat. They weren't the problem. I finally tested the thermal cutoff and it was dead. I ordered the part from Part Select, it arrived within 3 days, and is working perfectly. As for the installation process, all of the parts mentioned above are accessed from the front of the dryer, below the dryer door. There are two clips at the TOP of the panel below the dryer door. Use a screwdriver to pop them loose and remove the panel. There are also clips at the bottom of the panel. No need to mess with those. I wasted a lot of time doing that because I didn't realize the relevant clips were at the top of the panel. Once the panel is removed, you need to remove the metal piece that covers the lint trap and blower. It is held in place by three screws and pulls right off. On the right side of the dryer, you will see a hollow, metal tube with the heating element in it. The heating element can be identified easily because it's made up of coils. On the left side of this metal tube containing the heating element, you will see wires that attach to two separate items. The one in the front is the high limit thermostat. Behind that is the thermal cutoff. Only one screw holds the thermal cutoff in place. Remove the screw, detach the two wires attached to it, and simply replace with a new one. The entire metal tube can be removed from the dryer but I personally didn't find it necessary. I was fine with reaching into the dryer to remove/replace the thermal cutoff. The replacement part comes with both the thermal cutoff and a high limit thermostat. I didn't bother replacing the thermostat. This is a fast, easy job when reading the above instructions. My process was trial and error so it took me forever. Hopefully these instructions help others. I considered an aftermarket part but after some research, it's worth the $30 to get a factory part from this site.

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Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Thermal Cut-Off Kit

Part Number: PS334278

$30.99
In Stock