Would not pump out water, F21 codes checked and cleared all hoses and trap before pump still no luck.

ApplianceWhirlpool Washer


Level of DifficultyReally easy

Time to do repairLess than 15 mins

Age of Appliance5 - 10 years

Tools Nutdriver
Screw drivers

Paul From Durango, IA

Nov 06, 2013

Well first of all when you buy this washer, the salesperson should tell you about checking the drain catch (ahead of the pump) and emptying out whatever get's caught in there. Never had a clue until it wouldn't work, then did a search on the internet, and darn if I didn't find specific instructions on how to open and clean out. Mine was packed full of hair pins, small change, lint, buttons, etc, all kinds of stuff. Guessing that is why the pump went out in the first place, it was so packed full that the pump could not draw any water through. But even after I cleaned it out, the pump was already shot. So called a service man, he said the pump would cost me around $200, then his labor to put it in, plus a $68 service call to just come and look at it, and $68 when he comes back to replace it. So I searched the internet for how to replace, came up with a very detailed You Tube video on how to replace Whirlpool Duet Pump. So ordered my pump from PartsSelect, just over $100, and replaced it myself. Super easy, only about 5 minutes. Thanks! —A very determined housewife!

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Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Drain Pump

Part Number: PS1960402

In Stock