Ice not dispensing through door

ApplianceKitchenAid Refrigerator


Level of DifficultyEasy

Time to do repair15 - 30 mins

Age of Appliance1 - 4 years

Tools Screw drivers

Kathleen From Libertyville, IL

Oct 17, 2013

Although you could hear the motor turning, no ice would dispense through the door. The bottom portion of the auger (where the screw attaches)had twisted off due to numerous attempts to get ice when there was a block of frozen ice in the ice bin. It was easy enough to remove the auger assembly, (two screws in the bottom of the ice bin, but since the auger was bent on the bottom, we could not slide the many blades, spacers and washers off. A rotary cutting tool was carefully used to cut the distorted piece off allowing all of the other parts to slide off. Keep the parts in order and replace them as shown on the diagram. Reattach the auger assembly in the bin with the two screws and we again had ice through the door.

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Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability


Part Number: PS394102

In Stock

Ice Dispenser Auger

Part Number: PS1484855

In Stock