Agitator Coupler cracked, washer making loud noises

ApplianceGeneral Electric Washer

ModelHTWP122D

Level of DifficultyEasy

Time to do repair15 - 30 mins

Age of Appliance1 - 4 years

Tools Socket set

Sheryldine From Knoxville, TN

Oct 10, 2013

The washing machine was a making a very loud noise when it got to the end of agitation and though it did complete the cycyle it was beginning to snag clothes under the agitator....don't know how. Found that the agitator coupler was cracked in 4 places. Washer is only a year and a half. 4 family washing..so I wanted this fixed quick. The part came super quick..like two days and I was not expecting it for 4 - 10 days...so great and it was cheaper than other places I checked even with paying shipping! I watched the video of installing the coupler--very helpful! I removed the agitator, then removed the agitator coupler....this was already done before the part arrived. When the new coupler arrived, I just had to drop it down onto the spline...there are grooves it must fit to...then I applied the hold down bolt. I used my wrachet/socket to tighten it, but you can use an adjustable wrench. I'm short so reaching down into the washer bowl to get to tighten the bolt was a little ackward..should have used a stool. The loud sound the washer was making before replacing the part stopped and I am back in business...doing ugly washing....LOL! One thing I will mention....nothing to do with the part...but I had without thinking placed the agitator back into the washer bowl....WITHOUT bolting it down..then put the agitator on top of the old coupler. So this made it lock in place under the agitator. My agitator does not have an opening at the top after removing the dust cap inside so there was no way to knock the coupler down and out from the top by putting a long wrench or something down through the top of the agitator(the video shows how to do this also)...sooo....because the agitator coupler locks in place behind moveable clips, I took eight butter knives and wedged them behind each clip on the underside of the coupler pushing each back and was then was able to separate the agitator coupler from the agitator by pulling it forward with my fingers...so don't test putting the agitator over the coupler without first bolting it down! This is all a lot to say about such a small part but this small part is crucial to being able to complete a wash..an ugly wash that is...haha!

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Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Agitator Coupling Kit

Part Number: PS1517844

$5.93
In Stock