chunk of curved white plastic came out when my wife was getting crushed ice. The "snow" from the crushed ice over time builds up at the ice chute and distorts the plastic parts around the ice knives. No amount of conversation can get the person to check the chute.

ApplianceGeneral Electric Ice Maker


Level of DifficultyEasy

Time to do repair30 - 60 mins

Age of Appliance5 - 10 years

Tools Pliers
Screw drivers

Jim From Hanahan, SC

May 20, 2013

Empty out all the ice. Check how all moving parts operate together and get a clear picture when you replace parts so you know how it is to look upon completion. Unscrew the four screws that hold the front housing together and make sure you remember where you placed them. Three are the same and one is stainless steel at the ice container deflector. Replace the parts and attempt to put it together the first time. The ice auger had to be disconnected with a "C" washer to lock it in place along with a thin washer bearing. Take it apart two or three times to make sure the auger works before going to the next step. After the third or fourth evolution, it was like field stripping your M-1 rifle in boot camp it went so smoothly. It was really simple to do this job, just a little tedious. Now my wife can have crushed ice again and in a few months, some of the same plastic parts may break again because of the "snow" build-up. I know where I can find the parts, or maybe just buy another refrigerator. Thank you for seeing how the repair went. Jim

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Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Ice Deflector - White

Part Number: PS291906

In Stock


Part Number: PS297811

In Stock

Ice Deflector Spring

Part Number: PS297902

In Stock