Level of DifficultyEasy
Time to do repair15 - 30 mins
Age of ApplianceMore than 10 years
C. John From Brisbane, CA
Jul 24, 2007
3 out of 5 people found this instruction helpful
Upper rack fell down unexpectedly one night while loading the dishwasher -- evidentally the rollers had been deterioraring for a long time.
Orderd the new ones from you folks and installed them.
The problem I had was not with the replacement parts received, but making sure they were the correct ones 'on line', ( called as well ), and then not having a thin enough wrench to hold the nylon nut while unscrewing the bushings which required a large width screwdriver.
I have already sent you an e-mail saying how happy I am with the new pieces.
Just another example of how the right tools can make everything go a lot smoother, but we everyday consumers often don't have them.....
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Part Number: PS356565