Refrigerator door would not close by itself

ApplianceKenmore Refrigerator


Level of DifficultyReally easy

Time to do repairLess than 15 mins

Age of Appliance5 - 10 years

Tools Nutdriver

William From Apex, NC

Feb 18, 2013

I've replaced the door cams in the past, but they didn't last very long. I finally realized on my own that both parts need to be replaced at the same time. One piece is on the case-side of the bottom hinge and the mate is on the door-side of the bottom hinge. They both have a ramp shape, with door ramp riding up the hinge ramp as you open the door. The ramp shape makes the door want to slide back down the ramp to close automatically. These are plastic parts that wear out over time. If you don't replace both at the same time, the ramp shapes don't match and they wear out quickly. They are inexpensive parts, so always replace both at the same time. I added a thin layer of petroleum jelly to help them glide better. Hopefully this fix will last a long time. It's extremely easy. First take off the top hinge of the door. Then lift the whole door off the bottom hinge. You can set it on a chair with the bottom hinge hanging over the edge of the chair. Replace the two parts, one on the door bottom hinge and one on the refrigerator case bottom hinge. Easy as pie. The only tool needed is a nut driver. You need a helper to help lift and balance the door while you work on it.

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Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Lower Door Closing Cam

Part Number: PS327641

In Stock

Door Cam - Black

Part Number: PS4082687

In Stock