Washing Machine stopped spinning and agitating, clicking/hum noise when lid closed.

ApplianceKenmore Washer


Level of DifficultyEasy

Time to do repair15 - 30 mins

Age of ApplianceMore than 10 years

Tools Screw drivers
Socket set


Feb 17, 2013

Did not know problem or how to access - thought the back came off washer. Typed in symptoms and it pretty much pinpointed the most likely cause. Watched video on how to take it apart (BTW the front and sides come off, NOT the back). Followed the guide, took motor off and sure enough one of the plastic couplers was cracked. Ordered from PartSelect and with regular shipping the cost was under $20 (ordered Tues. night, had it by Thurs.) Installed part - note as someone else said the new piece has metal inserts which make it really snug to go around the drive shaft, but the tip about using an oversized socket and some light taps to get it on worked liked a charm. Put it all back together (getting case back on was toughest part)and its been working fine for the last week - heavy & lite loads. Have to say was thinking the whole thing needed to be replaced (sound & age) but for $20 it was worth the shot...Glad i came here first!

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Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Direct Drive Motor Coupling

Part Number: PS1485646

In Stock