Refrigerator warm / Freezer iced over

ApplianceGeneral Electric Refrigerator


Level of DifficultyEasy

Time to do repair15 - 30 mins

Age of ApplianceMore than 10 years

Tools Screw drivers

David From Lynnwood, WA

Jul 23, 2007

9 out of 9 people found this instruction helpful

I began by turning off the refridgerator and then removing all of the drawers/bins and icemaker from the freezer.

I removed the three phillips-head screws across the top of the rear access panel. (same height as the light bulb) I then removed the two phillips-head screws from the bottom of the access panel.

I removed the access panel by swinging the left side forward to clear the drawer slides, while keeping the right side back against itsattaching points. (Like a door swinging on its hinges.)

I followed the wire harness from the upper heating element up to its connector and unplugged the defrosting heaters from the plug. I then gently removed the little (just smaller than a tea light candle) thermostat from the top of the coils. (Not far from where the wire connector was.)

I removed two phillips head screws for each heater unit and removed the whole thing as on big assembly.

I installed the new parts from the bottom up, careful not to damage anything. I installed the new thermostat carefully and then reconnected the wire harness. Next I reinstalled the access panel, starting twith the top center screw to hold it in place during the installation of the other 4 screws in the corners.

Lastly, I put the drawers / bins and icemaker back in and turned the refrigerator back on. DONE.

It corrected the problem. THANKS for the Great Customer Service, too!

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Diagrams and Parts List for this repair

Part PhotoPart DescriptionPriceAvailability

Defrost Heater with Thermostat

Part Number: PS303934

In Stock